Question about SanDisk Sansa e250 MP3 Player

6 Answers

Computer won't read mp3 player

I have a Sansa e250 mp3 player. I just ran the recovery mode to get rid of a previous problem. But now, whenever I connect my mp3 player to the computer, it doesn't work. The mp3 player will say it's connected, but the computer won't say anything at all. And when I run rhapsody, it says "please connect device". Same thing with windows media player. Did I skip a step or is there something that I need to install or reinstall for my computer to recognize my device?

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  • Anonymous Dec 07, 2007

    enter usb2.0 msd mode

  • Anonymous Dec 19, 2007

    I have a Sansa e250 mp3 player. I just ran the recovery mode to get rid of a previous problem. But now, whenever I connect my mp3 player to the computer, it doesn't work. The mp3 player will say it's connected, but the computer won't say anything at all. And when I run rhapsody, it says "please connect device". Same thing with windows media player. Did I skip a step or is there something that I need to install or reinstall for my computer to recognize my device?

  • mchau714 Jan 06, 2008

    1.how can i delete a file in sansa without connect it to computer?

    2. how can i freeze up space?

    3. my computer does not show my sansa anymore?


  • Anonymous Jan 24, 2008

    how do i put music on my sansa mp3player?

  • TYLER_BOO Feb 05, 2008

    I TRYED TO TURN MY MP3 PLAYER ON AND THE GREEN LIGHT WOULD STAY ON FOR LIKE 3 SECONDS AND THEN TURN OFF.......THEN WHEN I HOOK IT UP TO THE COMPUTER IT SAYS IT ISNT CONNECTED TO THE COMPUTER.

    WHAT IS GOING ON WITH MY MP3 PLAYER?

  • Anonymous Mar 05, 2008

    same here

  • Anonymous Mar 11, 2008

    I have a Sansa e200 mp3 player. I just ran the recovery mode to get rid of a previous problem. But now, whenever I connect my mp3 player to the computer, it doesn't work. The mp3 player will say it's connected, but the computer won't say anything at all. And when I run rhapsody, it says "please connect device". Same thing with windows media player. Did I skip a step or is there something that I need to install or reinstall for my computer to recognize my device?

  • Arun Sharma Mar 11, 2008

    compter does not recognise sansac250

  • teagie Mar 11, 2008

    sansa will not reconize computer has never worked

  • 123abcdefgh Mar 12, 2008

    yeah, whats up with this thing, I paid $80 for it, and the conversion software works for my friend but not mines, and his will let you put video on it, but not charge, and mines I can charge mines, but not put no videos on it, wtf...?

  • Anonymous Mar 14, 2008

    i have the same problem

  • jnjsd May 12, 2008

    windows media player doesnt read the mp3 player

  • Anonymous Dec 10, 2008

    same problem man

  • mydestinysun Dec 12, 2008

    i want to format my mp3 player sansa e250

  • brooklynredd Mar 17, 2009

    I bought my Sansa e250 player used from Comp USA. It didn't come with an installation disk . How can I add music to it or even get my computer to reconize it? 

  • fajkil May 11, 2010







    Solution link . . .
    http://www.Sansae250MP3Player.com












    `

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6 Answers

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Same exact problem! Sorry I'm no help > My Sansa e250 has been working fine for about a year. No problems, I can charge and sync it. > Now all of a sudden I have a problem. > My PC does not see the Sansa. Why? > I enter recovery mode. I see: > Welcome to "Recovery mode" Please connect USB Cable. > I connect the usb cable AND NOTHING HAPPENS! > Yes I read all about recovery mode on the internet. I tried it in both MSC mode and MTP mode. > How can I get my computer to see the sansa? > If my PC can not detect the Sansa then I cant get a firmware update now can I?

Posted on Jul 26, 2007

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Put it in another computer, then put it back into yours. Worked for me.

Posted on Jun 10, 2008

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Some things to make sure of and try:
1. Make sure you have WMP 10 or 11
2. XP SP2 or higher
3. If rhapsody is installed, end its process as it sometimes conflicts with the installation of the player (the 1st time)
4. Try downloading the KB891122 hotfix from Microsoft.com if you have XP
5. If you have WMP 10 try downloading the KB902344 for WMP
6. Check device manager and see if it shows up with a "!" or "?" next to it. If so try uninstalling the driver, disconnect the player and reconnect.
7. Try different ports in the computer
8. Try a different computer. This is almost a 100% way to tell where the issue lies.
9. Try going into the Device manager, right click and update the driver of the player.
10. Uninstall and resinstall WMP
11. If all that fails, contact SanDisk 1866-726-3475

Posted on Jun 08, 2008

Fuck your selfs 

Posted on Jan 08, 2008

Im having problems with my media device. Everytime i put it in my computer and try to put songs on it, ill appear on the computer but its not on my mp3 and i tryed both MTP and MSC modes.

Posted on Dec 19, 2007

Take it out of Rhapsody mode and put it in the music mode

Posted on Aug 02, 2007

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Posted on Jan 02, 2017

ThaMp3Doctor
  • 8596 Answers

SOURCE: Computer won't read mp3 player

First, reset.
If that fails, then try to download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
If that still fails, upgrade the firmware from the Sansa website
If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.

Posted on Feb 19, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Computer won't read mp3 player

Use REC instead of volume + in the instructions below:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Sep 05, 2008

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3 Answers

Computer won't read mp3 player


press the + for a couple sec then it a wizurd should pop that should work

Sep 27, 2008 | SanDisk Sansa MP3 Player

2 Answers

Computer won't read mp3 player


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Sep 05, 2008 | Audio Players & Recorders

1 Answer

Computer won't read mp3 player


I am going to assume that you have read my FAQ on Sansa players. If not, I will reprint it below. I had one in particular with which all of the below methods had failed - I simply plugged it into another computer - other than the original, and presto! it came back to life again!

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Sep 03, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Computer won't read mp3 player


Use REC instead of volume + in the instructions below:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Aug 29, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

USB2.o and MSD mode


You need a memory card.


sincerely, Britani

Apr 19, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

My sansa e250 ask me this


Solution:
1. Put Lock on.
2. Push and Hold Both Rec and Power buttons while the power is off.

Then message should show saying: " Welcome to Recovery Mode"

Mar 17, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Computer won't read mp3 player


First, reset.
If that fails, then try to download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
If that still fails, upgrade the firmware from the Sansa website
If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.

Feb 10, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

I have a problem with my sansa e250


Volume + while connecting to computer will send Windows into recovery mode

Dec 23, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa not connecting to computer


try going to recovery mode and upgarade the firmware of the player. Recovery mode = enable hold switch press the record button and press the menu button until it shows welcome to recovery mode on the player.

Jul 26, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Computer won't read mp3 player


Try checking for the mode the player is in, SETTINGS>USB MODE> choose MTP/AUTODETECT. It may be that the setting is in MSC that is why it is not being detected by your computer. If all else fails try updating your windows media player software.

Jul 23, 2007 | SanDisk Sansa e250 MP3 Player

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