Question about Samsung Washing Machines
This can be related to a mechanical issue, Check for free movement of the drum and shaft. check the mountings of the motor,check the suspension and finally the level of the machine, use a rubber mat if the machine moves around.
Posted on Jan 23, 2013
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Posted on Jan 02, 2017
Ok, sorry it took so long to write. You listed the washer as a Calypso, but it didnt look righ, so did some investigative work for you. What your describing I believe, is that the agitator top half (or the auger as well them) is sitting still and the bottom half if moving. During the wash cycle, the top half is just sitting still. If this is wrong, please let me know. If this is right, you have a sort of simple fix. Remove the top cap of the auger, pry gently between the cap and the agitator, the plastic cap will come off. When you remove the cap, you will see another cap (sometimes you do, sometimes you dont) it will be white or dirty clear in color if its there. You can put your finger on the lips and lift it straight off. Then you will see a cap with a bolt in the center. Remove this bolt (7/16" with long extension). the agitator dogs (Sears part #387091) . You should see these under that last cap tha had the bolt in it. Remove the auger (just slide it up and off), remove the dog holding cap. Remove the dogs, but be sure you remember the way they go back in. Next is the tricky part. Take the cap upside-down, and place it back in the auger. Quickly turn it back over, making sure the ag dogs dont fall out of position (you will be hating me the first couple time, just keep at it), then, with a long pair of needle nose, place the bolt you removed back in the hole. Take your extension with socket, hold the bolt firmly, and slide the auger back on to the top of the agitator. Make sure the locks and stuff fit right between the two. Tighten the bolt (just snug, DO NOT OVERTIGHTEN, you will split the cap). If all goes well and right, you should be able to roll the auger one way and not the other. If you need any further help, or need someone to yell at when the dogs keep falling out, give me a shout, and we'll help you along. Good Luck!!!!! Jim
Posted on Oct 24, 2007
SOURCE: NAV5800a top loader washer
The inside of your agitator became worn, and possible strip out the spline that allows the agitator to properly grip the shaft. The loud noise mustly occurs during the spin cycle. If you hear this loud noise your load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it.
Posted on Sep 03, 2008
HI. thanks for the question. well, not good news for you. the transmission has failed. has broken a gear inside. very costly .suggest buying new. A roper washer. good price. good washer. thanks the appliance doc. please rate my answer thanks.
Posted on Oct 08, 2008
To check the agitator. Start the washer into wash cycle. Once started Push down on top of agitator. If it catches some times or all of the time when pushing down, then then doggets are worn, under the agitator. You`ll have to remove the agitator to see these. If by pushing down on the agitator, nothing changes, Then you probably have a transmition problem. Check this and let me know what you find.
Posted on Nov 27, 2008
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