Question about Sewing Machines
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Posted on Jan 02, 2017
I suspect you are correctly threading the machine but the timing of the needle and bobbin hook is off. When the threaded needle goes into the bobbin area, a pointed hook grabs the thread and loops it with the bobbin thread. Something is catching when the needle starts to come up that is not allowing the bobbin thread to be pulled back through the needle plate opening by the upper thread. With machine threaded and bobbin in place, have the bobbin area open if possible and watch the thread interaction when the needle goes down. To set the hook/needle timing, normally covers have to be removed. Suggest taking it to an authorized Husqvarna Viking dealer for service. You can find the nearest dealer by click on the "Dealer" link at http://www.husqvarnaviking.com
Posted on Feb 11, 2010
If you have switched to "UP" position and turned handwheel one full revolution with no result it may be that
1. There is lint under the needleplate preventing it from rising fully....clean it out !!
2. There is damage to the linkage and will need to go in for visual appraisal by technician....ask for a quote on repair before they do anything.
Posted on Nov 02, 2011
If the cutter is not moving when the cutter motor runs, there is probably a gear loose in the cutter mechanism. Take the machine to the dealer that you purchased it from, or the nearest authorized dealer. http://webservices.us.vsmgroup.com/DealerLocator.aspx?Brand=Viking
Make sure that you have your warranty card and purchase receipt. If a gear has broken, the mechanism is warrantied to the original owner for 20 years.
If you are the second owner, or the machine was purchased online instead of through an authorized dealer, an authorized dealer will give you an estimate for parts and labor and repair the problem for you.
Posted on Dec 01, 2011
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