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machines, including those built by Frigidaire, have internal pumps. These pumps
help drain out the water from the washer tub between the wash, rinse, and spin
cycles. If the pump is damaged or the pump pulley system is frozen/stiff, the
water can become trapped in the washer tub. In both cases, the pump assembly
needs to be replaced. You can check by looking for a few signs that a pump is
dying or already dead.
1 Start the washer and wait for the washer tub
to fill with water. If you do not hear water or hear a motor whirring, the
washer motor may be dead.
2 Open the washer lid in mid-cycle. Note
whether or not the inner tub is still spinning around. The inner tub is the
inside surface of the washing compartment with many holes for water draining.
If the tub is not spinning but the motor is running, it is possible the pump is
dead. Check the pump pulley by removing the pump from the washer and trying to
rotate it by hand. If the pulley doesn't turn freely and is frozen or stiff,
replace it. Also, if the agitator is moving but the tub isn't, this is a sign the
pump is dying. For front-loading washers, do not attempt to open the door
mid-cycle. Look through the glass door. If there is enough water to come up
against the door, the pump is malfunctioning.
3 Wait for the washer to finish its cycle. Open
the unit. If water is still in the tub, the pump is likely dying or dead.
Did you hear a clicking noise during the spin and drain cycle? If so, then change has gotten into the tub and discharge pump and cracked the plastic housing on the pump. had the same problem. Had to replace the pump.
To pump out the excess tub water while failing to complete spin cycle; Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00” Pressing the Delicates key will lock the lid. Now press the Presoak keythe drain pump will turn on. Stop with off button or hit the Presoak key. This process is documented in the Service Manual.I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub. If I could ask you to do a little troubleshooting; It sounds like the wash/agitate cycle completes and you enter into the spin cycle of the selected wash cycle is that correct.When the wash cycle fails does the Cycle Status LED indicate that the washer is in the Spin cycle? With a empty wash basket no wash load in the basket and you start a Spin Only cycle will the Spin Only cycle complete? If the washer will start the cycle do you hear and loud Spin Only cycle noise such as metal against metal grinding noise? With the washer off and no clothes in the wash basket can you open the lid then Spin the wash basket as fast as you can in the CCW direction the only direction.The wash basket should spin CCW several rotations and coast down to a smooth stop dose it? I’m checking for Outer Tub increased bearing resistance…..Rich
Thanks for using FixYa. If your washer is a front load washer then check these things if it is making noise--
bellows is a rubber sleeve that seals the suspended outer tub to the stationary
cabinet front at the tub opening. Its purpose is to provide a water tight
opening into the tub that can be sealed by the cabinet door, yet allow
flexibility for the oscillation of the tub during the wash and spin cycles. Outer
outer tub assembly is supported by two suspension springs and stabilized by two
air shock assemblies. A cement counter weight is mounted to the front of the
outer tub by screws. A counterweight is molded into the rear half of the outer
tub. These counterweights prevent excessive oscillation of the entire suspended
assembly during an unbalanced spin cycle. Spin
spin basket is constructed of stainless steel. The circumference of the basket
is perforated to allow water to flow through it as it revolves. A heavy steel
shaft is pressed into the spin basket support which is then bolted to the
basket. The spin basket assembly is entirely supported by two ball bearings
pressed into the rear of the outer tub. A large drive pulley is mounted to the
free end of the shaft that extends through the rear of the outer tub. There are
three plastic vanes mounted to the spin basket to aid in the washing action
during the wash cycle. The rotation of the spin basket provides both the
washing action during the wash cycle, and water extraction during the spin
High pitch "jet engine" noise--A certain
amount of motor whine is normal during the spin cycle.
Rattling and clanking noise--
• Foreign objects such as coins or safety pins may be in
drum or pump. Stop washer and check drum. If noise continues after washer is
restarted, objects may be in pump.
• Belt buckles and metal fasteners are hitting wash drum. To
prevent unnecessary noise and damage to drum, fasten fasteners and turn items
Squealing sound or hot rubber odor-- Washer is
overloaded. Do not overload washer. Stop washer and reduce load.
Thumping sound— Heavy wash loads may produce a
thumping sound. This is usually normal. If sound continues, washer is probably
out of balance. Stop washer and redistribute wash load.
• Washer is not resting firmly on floor. Move washer so it
rests firmly on floor. Adjust leveling legs. NOTE: Some shaking of the washer
is normal without moving across the floor. See INSTALLATION INSTRUCTIONS for
• Shipping bolts and foam blocks have not been removed
during installation. See INSTALLATION INSTRUCTIONS for removing shipping bolts
and foam blocks.
• Wash load unevenly distributed in drum. Stop washer and
rearrange wash load.
Please do rate the solution and revert for further assistance.
I don't know this model at all, but hada similar set of syptoms on an electrolux .....
Just a thought, but have you checked the pump chanber is not impeded by a stray hairgrip, or bit of wire?
The fact it doesn't pump when it should, but allows water to pass when the centrifugal force of a spin cycle builds up, would indicate that maybe its the pump that either has a jammed impeller, or a blown motor (or fuse).
You'll very likely have something caught in your drain pump. First set the washer to drain and spin. If you hear a hum or grinding noise and the water in the tub isn't draining or it's draining slowly you have something in the pump. If you take the rear panel off you'll reveal the drain pump at the right front corner or maybe middle on this model. if you empty all the water from your machine you can take off the spring clamp (this can be tricky) attaching the thick rubber hose from your tub to your drain pump. (you may want to have some old towels ready) With this off you can feel around for what's blocking the drain pump's impeller. You may want to take the screws out that secure the drain pump to the base and the other spring clamp that attaches the drain hose to the drain pump. Good luck!
Looks like the bearings may have failed. TURN OFF the POWER and try and rotate the agitator/tub by hand. If it is jammed you should investigate why. Possibly caused by bearing failure or something wound around spindle.
Take care and do not attempt to investigate the problem without first disconnecting from the mains!
Sounds like a pump problem. If the tub is full of water, it likely won't spin...it's just too much for the motor. The pump is supposed to do it's job first by pumping out all of the water so the motor can spin the tub. I bet the noise you hear is the belt trying to run in a seized v-belt pulley.