Question about HP DV9626US Pavilion Notebook

1 Answer

Laptop worn't turn on

I'm troubleshooting my friend's laptop. It's an HP laptop. Model dv9620us. When I press the power button, the laptop doesn't boot. All that happens is that the light on the quick play menu light up. The monitor doesn't come on nor does the hardrive light. Have tried removing the battery, disconnecting the powercord, holding down the power button for 30 seconds, and then reconnecting the battery and powercord. Still no success. Not sure if the hardrive is dead or the motherboard, or both.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 31 Answers

I used to work for HP laptop hardware support. This is definately a hardware issue. if the screen stays blank that means this is not a HDD issue and that it is definatly a motherbard issue. you can call HP to find out if you still have any warrenty left, if there isnt any left i can tell you that it will cost about $400 to send it in.
Ypu can try reseating the RAM (pull it out, put it back in) and you could also try that with the HDD, buts it a 50/50 chance this will work.

Posted on Jan 28, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

No audio device installed hp dv9620us


You can download the audio and device drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the Windows drivers you require and install them. Click on this link to download the drivers: -
http://welcome.hp.com/country/au/en/cs/support.html

Jan 31, 2013 | HP dv9620us Notebook

1 Answer

Hp laptop doesn't turn on, no lights


From the description it is a motherboard failure, only option is replacement.

Apr 30, 2012 | HP Pavilion dv1010us Notebook

2 Answers

I press the switch on button to activate laptop and it just switches back off


Please check whether the laptop power button may be in the pressed mode.. please release the key. If the key is not released after you pressed the power button, the laptop will power off.
Clean the power on button.
Hope this works..

Jul 11, 2011 | Fujitsu AMILO PC Laptops

1 Answer

Acer aspire 7736z on button flashing can not start


!- Disconnect from Power Adapter and remove battery
2- Press Power button for 5 seconds
3- Put the battery back and start the laptop

if this doesn't work check memory and/or mainboard, or bring it to a certified troubleshooter.

good luck!

Jun 02, 2011 | Acer PC Laptops

1 Answer

Toshiba Satellite laptop will not boot. Shows power from outlet and battery but no indicator light is present for the last two in the five light sequence.


Its an old trick that got my Dell laptop working
Unplug the laptop remove the battery press the power button,...nothing will happen, wait a few seconds put battery back in laptop plug it in hold upside down press power button until it boots
If that doesn't work it could be a bad/loose/dead bios battery What is the model of the laptop?

May 11, 2011 | Toshiba PC Laptops

1 Answer

When i turn my labtop on the lights come on but my sceen is black


> try some basic troubleshooting:
>remove the batt from the laptop
> unplug the ac adapter
>remove any external device from the laptop like usb....
>press and hold the power button for about 10 to 20 secs...
> plug the adapter and return the batt
>turn on the laptop....
> if this does'nt work its a possible mobo issue
> you can also try reseating the ram or the cables after this troubleshooting...

Feb 24, 2011 | HP PC Laptops

1 Answer

HP DV9500 has start problems.


Here is a fun fact about this HP laptop....the keyboard want to be grounded before the laptop will fire up in certain situations. Make sure that the three screws are secure in the battery compartment that secure the keyboard and there is another screw inside the memory compartment that has to be secure. You can tell its the keyboard screws by the keyboard icon embossed in the plastic. Also the ribbon cable that carries the input signal tend to go bad in these, especially around the fragile ends. You can get these cables on ebay for under 7 bucks.

Aug 01, 2010 | HP Pavilion dv9620us Dual-Core Mobile...

1 Answer

No display everything turns on windows loads but no display


We can further isolate the issue by connecting an external monitor to the notebook. If the display is fine with the external monitor, this clearly indicates that the issue is related to the LCD screen. Otherwise, it is due to the some other internal hardware.

You may follow these steps to connect the notebook to an external monitor.

1. Turn Off Computer.
2. Connect the monitor cable from the monitor to the monitor port on
the rear of the computer.
3. Connect the monitor to a power source and turn it on.
4. Press the Power button to turn on the computer.

* Switching the display to the external monitor

Press FN + F4 to toggle the display between the Notebook display and
External monitor.

May 14, 2010 | HP Pavilion DV9620US Notebook

1 Answer

HP DV 1000


1) plug YOUR power adapter into your friends hp dv1000, see if it turns on laptop.on. If yes, then u have one less problem.
2) to trouble shoot a laptop takes a lot of skill, stuff is very small, things could be damaged just by pulling the wrong way. you would HAVE TO BE very carefull.
Look for the trouble shooting manual 1st. or find a good technical person.

May 05, 2008 | HP Pavilion dv1000 Notebook

Not finding what you are looking for?
HP DV9626US Pavilion Notebook Logo

180 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP PC Laptops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Are you a HP PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...