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You are the only person who can reset your password. When you are unable to log in there should be an option to recover your password, reset your password, or a "forgot your password" link. You must go through this process yourself as only you will be able to answer the questions they ask to do this.
if your problem do not solve and same error occur then may be the problem will be in your browser that may be it do not open youtube then just try to change your browser like Firefox or Google chrome. Both are easily free available on different sites.