Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Error message when receiving faxes

Every time a fax is sent I get a messaqge saying I don't have the right size paper. I use standard copier paper.

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Make sure the side guides and backstop are tight against the paper.

Posted on Jan 28, 2009

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I have a Laser Class 710 and the error light keeps blinking. There is a message that says "incorrect paper size received in memory". How do I get rid of this?


Someone has probably sent you a fax on 8 1/2 x 14 inch (legal size) paper. Pull down the manual hand feed tray which is located above the regular paper cassettes and place some legal size paper in it. Hopefully the fax will be outputted and the message will go away. Good luck.

Jul 15, 2011 | Canon LaserCLASS Fax 710 Printer

1 Answer

Size of received/sent fax


you must have the reduction mode on in the fax section. This allows incoming faxes that are larger than the size paper you have available to be printed. You may have you paper set in a direction or size paper that is not the same as the fax being sent.

Nov 17, 2008 | Panasonic Workio DP-1820E Copier

1 Answer

Paper


If you see this message on the front panel of the HP PSC 2210 when you are receiving a fax, check that the paper size is set to match the paper size in the paper tray. (You cannot receive a fax on 4 x 6 paper or on an envelope.) Checking the paper size setting
  1. Press Setup .
  2. Press the right arrow until you see 3: Basic Fax Setup .
  3. Press Enter .
  4. Press the right arrow until you see 4: Paper Size .
  5. Press Enter .
  6. Press the right arrow until you see the paper size that matches the size of the paper in the paper tray.
  7. Press Enter .

Aug 28, 2008 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

I can only receive one page each time


Make sure that the paper size set on the machine matches the paper that you have in the cassette. Also make sure that the sender is not sending legal-size documents if you are using standard size paper.

Is the machine giving any type of error message or code when the error light comes on?

May 15, 2008 | Canon imageCLASS MF4150 All-In-One Laser...

1 Answer

Error message says "memorry full" will not let us fax or scan for Konica Minolta 290MF


The FAX machine received some FAXes while it was without paper. Make sure the FAX has paper and try printing the stored faxes or check in the fax menu if they can be cleared without printing.
Another problem may be that the FAX received not faxes but voice messages, retrieve and delete the messages and the error should be gone.

May 05, 2008 | Printers & Copiers

1 Answer

Wrong paper size message


Choose the correct paper size from the setup and change the paper type to 'plain paper'.

Hope this help.

Apr 17, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Incoming fax problem


DON'T KNOW IF THIS WILL HELP-BUT MY PROBLEM WAS SIMILAR--MINE WAS SAYING PAPER TOO NARROW WHEN I WAS TRYING TO PRINT AND COPY. I JUST KEPT MOVING THE FRONT SLIDER AND THE LEFT HAND SIDE SLIDERS BACK AND FORTH AND TOOK THE PAPER IN AND OUT --TRIED AGAIN AFTER EACH TIME--IT EVENTUALLY FIGURED OUT I DID HAVE THE RIGHT SIZE PAPER--
ALSO TRY---MENU--THEN--COPY SET-UP--THEN PAPER SIZE--SEE IF PAPER SIZE IS SET RIGHT.

Mar 01, 2008 | HP OfficeJet 6110 All-In-One InkJet...

6 Answers

Hi, Remote Fax Error being displayed


As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution:
Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution.
Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document.
Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue.
Turn off the Scan Before Dial option by pressing the following keys on the operator panel:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX mode.
Press Select.
Press Options nine times until SCAN BEFORE DIAL appears on the LCD display.
Change the setting from Yes to No using the + (right arrow) button.
Press Select.
Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known.
Lower the fax transmission speed to 14400 or even 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
Press Select.
Press Options 10 times until MAX SEND SPEED appears on the LCD display.
Change it to 9600 BPS using the - (left arrow) button.
Press Select.
Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
Press Select.
Press Options 11 times until ERROR CORRECTION appears on the LCD display.
Change the setting from On to Off using the + (right arrow) button.
Press Select.
Note: Turning off this option makes it possible to receive a fax when the receiver fax machine does not support certain error correction modes. The X6100 Series only supports 1-D MH encoding with the error correction. Fax transmissions without ECM and other ECM types can result in bad quality on the received page.

Dec 19, 2007 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Error message *346 with HP7310


since you have a 4 in 1 what i would do is go to your fax / printer settings and select spool to hard drive. There could be a possibility that all the data is not being stored on the fax machine. By sending your data to your hard drive first it will spool the data according to the performance and needs of your fax. Also check your time out feature on your fax machine. If the time out is set low it will send blank or only one sheet at a time. Because before the data is sent through the fax the system has already timed out. Another thing i found with the 4 in 1 is that as soon as you have your first paper going through you will want the second one right there ready to load. Sometimes if you wait to long before adding another sheet it will time out thinking you are done with your transmission.

Sep 17, 2007 | HP OfficeJet 7310 All-In-One InkJet...

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