Question about Canon CLC 2400 Color Copier

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ERROR E061-0122 When a job is sent, printer just shows E061-0122 Turn OFF and ON printer... and it does deliver a blank paper... can anyone help me?

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  • paulalvarezm Jan 29, 2009

    i'm about to fix it... will let you know..

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  • 168 Answers

E061 is a code for a drum charge error on the first drum in line from right to left i think yellow ? any way its either a worn drum broken charge wire if you have not changed drums in a while the other ones may be coding out next

Posted on Jan 28, 2009

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Posted on Jan 02, 2017

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HOW DO I un-lock the scanner on a Brother MFC 7420?


Unfortunately, the MFC-7420 doesn't have a physical lock switch. You need to turn off the all-in-one and wait for the unit to clear its memory. If the error recurs after you press the power button again, wait 30 minutes and try again. (Note: you will lose any faxes that are in memory. See the User Guide page 11-5 to save this information.) You can find the manual on the Brother support page for the MFC-7420: https://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC7420 . Click on the Manuals & Documents tab. Then click on the Manuals on our Online Solution Center for the English version of the manual. The direct link to the User Guide is currently: http://download.brother.com/welcome/doc000387/ALLFB_UsaEngUsr_B.pdf .

You can also try unplugging the all-in-one for several minutes to reset the error codes. If the error persists, contact Brother if the MFC-7420 is still under warranty (1 year). If it isn't under warranty, consider replacing the unit. The repair costs may be unreasonable.

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Hello Sudhir,
The error code H5 means there was at least 5 pages in a row where the paper did not come out of the printer correctly (most likely paper jams. The following manual will direct you on the steps needed to clear the code, please note especially page #8-3
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Open Printers and Faxes. Open printer. Highlight jobs and Right click > Cancel, or Documents > Cancel.
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When you scan with any scanner it utilised the software with "Optical Character Recognition functions, usually abbreviated to OCR -> OCR is a field of research in pattern recognition, artificial intelligence and computer vision." to scan and record the scanned object, sometimes it does not or cannot recognise certain symbols or characters because of man made software & hardware have its limitations too.

Hope it helps.

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