Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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500GB MY BOOK hard to clear "disk error" & use again?

I have a new 500GB MY BOOK hard drive. A "disc error" occurred while I was copying large files from another my computer won't boot up with 500GB drive can i clear error and use drive again?

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When you reboot your computer, do not have the hard drive attached. As far as the error goes, im not to sure about that.

Posted on Jan 27, 2009


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Just installed brand new hard drive, 500 GBs. Upsized from 40 GB. Could there be a problem in set-up using XP Home. Keeps saying read disc error occured. Says Clear/ Alt/ Delete to restart, not working.

There might be a problem with the hard disk. You should hook the drive up to another computer and run a hard disk diagnostic test on the drive, such as Data Lifeguard Diagnostics by Western Digital to make sure that the drive is okay, even if it is brand new.

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My hardisk copy and paste very slow what todo

You can try running a disc check or defragmenting the drive. As time goes on hard drives can develop fragmentation from deleting files and defragmenting can clear this up. Hard drives can also develop damaged sectors which running a disc check can clear up.

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I am getting the data error (cyclic redundancy check)


A cyclic redundancy check, known as a CRC error, often occurs when you're attempting to transfer data to a hard drive. It's most commonly caused by an interruption in the recording process, but also can be a sign that you've got problems with your hard drive or optical drive.

Here are some steps fixed the issue:

  • Rule out problems with your computer Start by defragmenting your disk. Click the "Windows or Start" button in the lower-left corner of your computer screen and select "Control Panel." Click the "System and Security" icon. Choose "Administrative Tools," then "Defragment your hard drive." This will clear up clutter on your hard drive that could be causing the error

  • Use the CHKDSK program in Windows to see if there are other problems with your hard drive. Click the Windows or Start button and select My Computer or Computer. Right-click the drive with the CRC error. Choose Properties, then select the "Tools" tab. Click Check Now. Make sure the program will fix disk errors by checking the top square in the dialog box. Click Start.

  • Thanks for using Fixya.

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    Sorry, the operation could not be completed because an unexpected error occurred. (error code 0)

    The disk-drive has malfunctioned.

    Search online for a professional "data recovery service".
    For a significant fee, they can repair your disk-drive,
    just long-enough to copy your files to a new disk-drive.

    If it still has a valid WARRANTY, exercise the warranty to get it repaired/replaced.

    If the warranty has expired, then open the case, remove the disk-drive, buy a new "compatible" disk-drive, connect it, and thus "revive" your external storage device.

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    Cannot transfer files that are greater than 4GB

    The lack of free space iis on your internal HD not the external. Whenever transferring files from one drive to another, you are acturally making a copy of the file to be transferred and sending the copy to the new drive. If your internal HD is nearly full, you can try to Cut and Paste the files to the external, or clear up more space on your internal b/4 tryiing to move the bigger files. Best of luck.

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    Not enough disk space to copy

    Scan the drive due to possibly virus managing your disk drive. Virus can easily access through USB hard drives. If not solve the problem, so its better to format.

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    WD5000 My Book 500 GB -- I/O error cannot access

    i had exactly the same problem with a WD 500gb External HD MyBook Edition USB , eventually opened up the case removed the 500gb Caviar disk put it in an external HD Case (AC Ryan's AluBox)
    and still had I/O error !!! i had serious music projects and stuff i didnt want to lose , after lots of research and looking around this program SAVED MY LIFE AND ALL OF THE STUFF IN THE HARD DISK !!!!
    Ontrack EasyRecovery Professional v6.20 retail first i run the simple in-depth diagnostics then i used the EasyRecovery DataRecovery option and after about an hour of scanning started copy-pasting all my files onto another disk ! this app saved my life a special thanks to its programmers ! im John from Greece , hope this helps bro!

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    I used to get this problem until i updated my USB drivers. Or try a different USB port. I only have USB 1.1 and this device is 2.0. They should be inter-compatible but you know how these things are sometimes. Make sure the temp of the drive is reasonable too, I've not had heat problems with this one but i have with other external drives in the past.

    Hope something I've said helps.

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    maybe your games are scratched or damaged hope this helps!

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