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I for 1 don't know. But try to go to www.Turtle Beach.com they can help you out. I have Turtle Beach Ear Force XC1 and my mic I can talk but I can't hear anything but if your mic isn't working properly try using a different controller. If that doesn't help try getting a brand new mic.
it doesn't make a difference what color wire it is as long as the wire is connected to the function it is going to control If your mic has a red , blue , black , and shield wires but your radio isn't set that way you have to set it to the way your radio is . you have to find out where ground is then audio in and audio out then the last is the shield.
if you haven't ever gotten sound on it it may just need to be set up if its only black ops it may be party related i have mic problems in a party too in black ops sometimes a reboot and switch of who has leader can work
it mite be the mic or coxail to antina if you are getting a bad connection it will not do anything but lite up bad coxail. if you hold down on mic lever and look on front panel thay should be lites to tell you how much power you are putting out with mic if not replace mic hope that that will help you !!
If you do not have experience in repairing these mics, you should probably have a pro audio technician do the work. The problem is an open circuit in microphone's internal wiring; either the mic cartridge is dead, or one or more of the fine wires connecting it to the microphone output connector are disconnected. Sometimes the fault is caused by a bad solder connection, or a faulty switch. As I mentioned, unless you have experience with these items, you can permanently damage a potentially salvageable mic. A goos tech should be able to identify the problem in a few minutes, and if the mic is repairable, it should be a cheap fix. Worst case scenario, a dead cartridge replacement may cost half the price of a new mic. But then, it's essentially a new mic.