I can't open the website
cant open certain web
pages
When browsing the web, there are some instances
where you encounter pages that cannot be loaded.
There are
several reasons why, ranging from an error on the website itself to the
settings on your own computer.
Page Cannot be Found
A "Page cannot be found error" may occur when
certain Web pages are no longer online.
This can be due to the deletion of the page, or if the page
was relocated to a different section without having its links updated.
Firewall Issues
There are some pages that cannot be displayed on your
computer simply because they are being blocked by the firewall software
installed on your computer.
To remedy the issue, change your firewall settings to allow
access to these pages.
Virus
or Malware
If you have an anti-virus installed, this will prevent you
from accessing pages that may contain possible threats to your computer.
Websites that contain viruses or malware, or so-called
"Attack sites" will be blocked from being loaded on your computer.
Connection Timed Out
When you get this error message, it means your internet
connection has timed out, which will cause your page not to load.
You can contact your internet service provider
to resolve this issue.
Clean Up Cookies on a Computer
Clearing your computer's cookies in Microsoft Internet
Explorer is easy.
Clearing your permanently filed cookies will make your
computer run a little bit faster, and eliminate the link between you and the
websites you frequent.
Cookies are small files that websites store on your computer
to remember your account information, login, password and who you are.
If you want to eliminate another party tracking your
preferences, read on to learn how to clean up cookies on a computer.
Turn on your computer and allow it to boot up.
Open a Microsoft Internet Explorer web browser.
It doesn't matter
what web page first loads.
Locate the "Tools" tab or icon on the top right
hand corner of your screen.
Click on the tab or icon, so a drop-down menu appears.
Browse the list and find "Internet Options."
Use your mouse to left click on "Internet
Options."
Notice a new box open on your screen.
The bar across the top of this new box should say
"Internet Options."
Below this bar will be several tabs.
Use your mouse to left click on the "General" tab.
Scan the box and locate the section titled "Browsing
History."
Read the description under browsing history to be sure it
includes the option to delete temporary files, browsing history, cookies, saved
passwords and web form information.
Under the description, you will see two boxes,
"Delete" and "Settings."
Click on the "Delete" button.
A new bow will appear on your screen.
The bar across the top of the box will be labeled "Delete
Browsing History."
Notice the options in this box include the ability to delete
temporary Internet files, cookies, history, form data and passwords.
Select the button that says "Delete Cookies" if
you wish to only delete the cookies data files.
If you would like to get rid of the history list of websites
you have visited, all your logins, passwords and form data, select the
"Delete All" button at the bottom of the box.
Selecting either "Delete Cookies" or "Delete
All" will make another box appear on your screen. You will see a
confirmation message asking if you're sure you'd like to complete this action.
Select "Yes" or "No."
Selecting "Yes" will allow your computer to delete
the cookies.
Deleting these temporary internet files only takes a minute
or two.
If you haven't deleted the cookies in awhile a task bar may
appear to show you're the progress of the delete.
When the computer is finished, simply close out all the
extra boxes that popped up.
Disable Web
Content Filters
Web filters are in place to protect a user from
Phishing, or the process of a malicious website acquiring sensitive information
like passwords from a user, or other confidential information.
They work by checking the sites that you visit
against the company's database of known Phishing websites.
Some users feel that this is an invasion of
privacy.
You may choose to disable these web content filters, if you
already have security software equipped to protect you from Phising sites.
Start the Internet Explorer browser.
Click on "Tools" and select "Internet
Options". The "Internet Options" window will appear.
Select the "Security" tab and click on
"Custom Level". The "Security Settings" window will appear.
Scroll through the settings and locate the "SmartScreen
Filter".
Click on the option for "Disable" to turn off the
web content filters in Internet Explorer.
Click "OK" to close the "Security
Settings" window and save the settings.
Click "OK" to close the "Internet Options"
window.
Mozilla Firefox
Start the Mozilla Firefox browser.
Click on "Tools" and select "Options".
The "Options" window will appear.
Select the "Security" tab and remove the
check-marks next to "Block reported attack sites" and "Block
reported web forgeries".
Click "OK" to close the "Options" window
and save the settings.
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