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In some cases the disk tray will stick in the closed position. Keep trying to get it open with the actuator (open button) but if it fails, look for a small hole on the front panel and insert a small paper clip end into the hole, push, and the tray will open. By hand, sip the tray in and out several times to help free up the tray and remove dust or debris that collected over time.
CD Drive Tray problems There are two ways to open the CD drive door if the button just below the drive tray does not work. Go to My Computer and right click on the drive and click on Eject. If this does not work then you can manually open the CD drive tray by - Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD disc. If you continue having problem opening with the Eject button, then the CD drive is faulty and needs replacing.
Just below the CD/DVD tray there is a tiny hole. Insert a straighten paper clip in this hole and gently push the paper clip until the CD/DVD tray pops out. You can now pull the tray out until it is in the fully opened position to remove the disc. Try pushing the eject button to see if the tray closes, then push the eject button to see if the tray opens. If this foes not work then the CD/DVD drive is faulty and it needs to be replaced.
If you are trying to eject a disc, look closely at the front bezel of the drive, there is a small hole near the eject button, push a paper clip into the hole (straightened paperclip) and the tray will be ejected.
If the DVD door is stuck and will not open through ejecting via the icon in My computer, or the eject button on the bezel will not work, you likely have a faulty drive that will need to be replaced
You can manually open the DVD drive by inserting a strsighten paper clip into a tiny hole just beleow the drive tray. Push the paper clip into this hole gently and the tray will pop out slightly, then grab the tray and pull it out until the tray is in the fully opened position.
If you look at the front of the drive, near the open button, you should spot a hole about the size of pin. This is a manual release button. Now you need either a pin a paper clip to firmly push in to this hole and hopefully release the CD tray.