I unplug my fax unless I know that I am receiving a fax because it comes through the same line as my house phone. I was expecting a fax so I plugged it in and it told me to replace the black cartridge so I did it asked if I did and I hit 1 for yes and now the screen says printing!!! Ihad another fax try and come through and it says receiving and I get nothing. Now it says printing again. I have unplugged it I have tried clearing it and I can not find my owners manual. Could I get a manual sent to me the fax is a intel 1960c. But 1st could you help me with this problem I am waiting on these faxes. My address is 199 Shadagee Rd Cornville, Me 04976
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Sometimes these machines will give you automatic messege "Recieve."
If this is only plugged in the fax machine, can you hear the machine dialing or hear the machine recieving a dial tone?.
Some machines have the audio sound turned off, so it is quiet when the machine is doing fax transmissions to limit the noise.
If you can turn it on you can make this eaisier to resolve. If it is on then you can make this more simplier.
Make sure the settings are set right, Junk mail turned off, set up the fax answer mode to print, and not store, check to see if the auto confirmation can be turned on. When this mode is turned on for this process at least you can get a print out on the fax copy, some will give an error messege.
If you can put an analog phone into the fax line, use another phone to call that number and see if it rings. This will ensure the phone line is working well.
If this line has a phone line converter, digital to analong, this may cause some of the issues. More and more people are trying to use the internet as their phone line as a fax.
I would like to know if any of this resolved the problem. There are more questions I have to this type of problem.
Have you gotten and old telephone and plug it in where the fax goes and see (hear) if you have any problems with a good dial tone and phone line? Does your phone line go near any high power a/c units big motors, mite think about a ferrite core for the fax/phone line. hav ATT or other carrier check your line. Also check your own line when ATT does it there check is only to the location not inside the house. Does your sure protector protect your phone line, really good sureg protectors protect Power lines fax lines!!! and in some case network lines
First only plug the line in the LINE socket otherwise it wont receive.
Manual receive will probably be the best as conflict may occur with the answering machine and the fax. You will either not receive faxes or messages. Its a bit of a pain as you will have to be home to receive faxes. eg pick up the handset and press start.
Its the easiest. Unless you want to fiddle with both machines settings to use the fax/telephone mode.
The sleep mode is only a power save mode. You may not have the machine in the correct fax receive mode. If the machine is on a line by itself it needs to be set to fax only, if line is shared with a telephone it needs to be in fax/telephone, if you share the machine with an answering machine it needs to be in TAD mode, and so forth.
Each time you press the MODE key it will change the receive mode. Most people hit this key by mistake and change the MODE and the unit will not pick up calls. Press the MODE key until you are in the correct mode.
To make sure the machine will print, press reports and then the 1, this will print a help list. If the help list prints you know that the machine works. Then check to make sure the machine is in the correct fax receive mode.