Okay Im trying to fix this for a friend. She doesn't have the System Restore CDs so I can't use those. But, pretty much her screen won't show anything but when I connect a monitor to it everything loads up fine. But, then nothing won't load past the Windows XP screen everytime it gets to that point it restarts again. And as stated earlier I don't have the system restore CD's and starting over from scratch is an option so can anyone help me out here?
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When you boot it up that same screen that gives you the safe mode option will probably give you an option to disable or stop restarts on boot. This will allow you to see the error message. Since you can get into safe mode try doing a System Restore to a day before the problem started. System restore does not destroy your data, docs, music, pics, or videos. System Recovery destroys everything and sets the system back to when you first purchased it. If system restore does not work you'll need a system disc to fix the blue screen by running a chkdsk /r command at the dos command line prompt. Chkdsk will run for an hour or more so be patient. If chkdsk doesn't solve it then you probably have a memory issue. I would remove one memory chip and reboot, the if you have a problem move the chip that is inside to the next slot and reboot again. If if fails on both slots for that chip, set it aside and insert the other chip and do the same thing.
Try my hint on how to restore a laptop to factory settings.
If your laptop doesn't have a restore partition, you should have received CDs with the computer that will restore the system. If you don't have either, try to find a friend who has the CDs. Acer will charge you a fortune for CDs.
The windows has to be reinstalled ( Formatting the Hard Disk with DATA LOSS ) Select models have the ability to have the operating system reinstalled from a hidden drive built into the computer. To start the system recovery:
Restart the netbook.
When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
If you are prompted with a Microsoft Windows boot screen, press the Enter key.
After the system recovery program has loaded, follow the prompts to reinstall the Operating System.
Select ' completely restore to factory defaults
If this is not working, then get the Factory Recovery CD's to reinstall windows.
have you downloaded any new software? it might be the culprit if not try restoring to an earlier date when the system was working properly (like at least 4 wks ago) .. work quick since you only have 1.5 min go to start/all prog/access/systems tools/system restore...note when it shuts down it will boot up auto and you must click okay when prompt
When was the last time your display was okay? Try system restore, and restore it to that certain date.Just type system restore at the start search just above the start menu, then follow the prompts. If that doesn't work, a video card replacement should be done. Since its a laptop, possible motherboard replacement could be the last resort to solve this.
The easiest way is to hit F10 right after the Acer splash screen. This will take you into recovery mode on the laptop. Then just do the Reset to Factory Default. This will put everything back to the way it was when you purchase the laptop. It does this from the recovery partition.
im afraid that your screen is broken, but try to move the screen foward and backward littlebit, my friend also have the same problems and only by contact local support using his warranty the problems fix, you may open your laptop to see if something wrong with the wire but i think its not practically good.
The Acer Recovery CDs do not set the Boot flag on the hard drive. I had to manually set the boot flag to on using GPARTED Live. After restarting using the GPARTED CD, you can manage the flags under the partition drop down and click on the Boot flag. After exiting GPARTED, I rebooted the laptop and no more black screen....fixed!!
I hope this helps others.