I receive out of paper message with paper loaded and ready
I have tried everything I can think of. I remove existing paper and reload fresh paper. I fan the paper, slap it on the desk, nothing works. Thought about cleaning the rollers - but there is no ready access to do that. Help please.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: I receive out of paper message with paper loaded and...
Try these steps :
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Paper Jams in the Automatic Document Feeder If you're loading legal-size paper, insert only 10 sheets at a time to prevent paper feeding problems. If paper jams inside the ADF, clear the jam and reload the paper as follows: 1. Open the ADF cover and remove any jammed paper.
Caution: Do not try to remove the paper without opening the ADF cover first, or you could damage the mechanism. 2. Press OK, then select Yes and press OK to clear any messages on the display screen. 3. Reload the paper. Make sure the corners of the paper are not bent, folded, or curled up.
Try either of the following methods to clear the paper jam. The operator panel displays the Ready message when the jam is cleared.Method A:
Press Paper Rewind until the Paper Empty message appears.
Press Paper Advance to re-load the paper into the printer. The printer advances the paper, then cuts and discharges about 24 in. (61 cm) of blank paper. This reduces the possibility of fingerprints or other damage to the prints.
Turn off the printer and open the upper cover.
Remove the ribbon from the printer. Caution: Prevent damage to the printer. Do not pull abruptly on the paper.
Slowly and carefully pull the jammed paper out of the printer.
Cut off any damaged or printed areas of the paper. Do not damage or mark any of the rollers.
Close the upper cover and turn on the printer.
Press Paper Rewind to rewind the paper into the printer. Note: If the Paper Jam message still appears on the operator panel, press Paper Rewind again.
Open the upper cover and reload the ribbon.
Close the cover.
Reload the paper.
Note: If the Paper Jam message still displays on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper is too short to automatically exit the printer. Remove the front cleaning roller and remove the segment of paper.
It's a possible hardware issue in the feeding mechanism. Try to remove the cartridges from the printer then close the cover. Remove the sheets of paper. Unplug the printer from the power source. Wait at least 30 seconds before plugging back the printer to the power source. When the printer's ready, reload the cartridges. Load some paper but don't overload as this may send wrong information to the printer. Have the paper guides lightly touch the sides of the paper, thus avoiding shifting of paper when it feeds. Let it print an alignment page and do some test prints from computer. If problem persists, I strongly suggest you contact Lexmark Technical Support to further investigate the problem. Thanks.
The machine thinks that there is no paper so it stores the documents in memory. Remove the paper, turn off the machine and unplug from the power for 5 seconds, then turn the machine back on and wait for a few seconds - now try and load the paper. The machine should try to reset the paper tray but if your problem persists then it sounds as though the paper sensor is faulty or has fallen out of it's position.
First of all try fanning the paper before using it. Try using new paper. On humid days, old paper gets heavy and wet and printers have problems feeding it. Some paper is too flimsy. Printers can jam and misfeed due to gummy or misaligned rollers. If changing paper doesn't help and it keeps jamming then follow this procedure:
Make sure the printer is turned on and ONLINE. DeskJet printers have just one indicator light for on. Make sure it is lit. Laser printers usually have two indicator lights. One is next to the words ONLINE and must be lit in order to print. Lasers should also display the READY message if they have a display panel. Check the cables connecting the computer with the printer. Turn it off and back on again. You might have a paper jam inside the printer. Remove all paper from inside and reload paper. It will resolve the issue you are facing with.
Please do rate this solution as FixYa and revert for further assistance.
Make sure that you are loading it in the back and not the front, I didn't figure this out until I looked at the manual. If you're used to HPs then you want to load in the front, but actually if you look behind the scan door, there is a black panel that you can open, and that's where you feed the paper. That thing in the front is actually where the paper comes out of. Go figure.
Just had the same trouble. I loaded paper. Tried more paper, tried less paper. No luck. Finally in deparation and trying "everything" I could think of, I pressed "stop/reset" before pressing "start/copy" and now it's working. Very frustrating!
003 - Recording paper jammed when feeding from the 3rd cassette. Remove the jammed paper.
(1) Open the Printer Cover.
(2) Remove the jammed paper.
(3) Slide out the Paper Cassette.
(4) Remove the jammed or wrinkled paper and reload the recording paper into the paper cassette.
Caution: Make sure that the paper is set under the clips of the Paper Cassette. You can load about 500 sheets with standard weight paper (20 lb. or 75 g/m2).