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Unable to scan film negatives using Easypix Cyberscanner. Click 'acquire' and nothing happens.

After receiving the product I inserted the disc to install. The drivers on the disc refused to do so however even though my operating system matches the specs. So I downloaded drivers from the Easypix website. After installing the drivers I opened the software and plugged in the USB scanner but still when I calibrate and click 'acquire' nothing happens. A seperate window seems to try and open but then vanishes.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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jackboy
  • 2985 Answers

SOURCE: My scanner doesn't scan negative

What operating system is your computer? How old is the scanner? Come back

Posted on Aug 12, 2007

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SOURCE: scanning negatives

I have the same scanner use this microsoft web page, it shows you how load the programs. http://windowshelp.microsoft.com/Windows/en-US/Help/bf416877-c83f-4476-a3da-8ec98dcf5f101033.mspx

Posted on Sep 06, 2008

old marine
  • 1983 Answers

SOURCE: No option to scan Film Negatives

In order to see these options, you must have the Film Adapter Unit (FAU) attached to the scanner. The FAU is designed to scan in 35mm film, either positive or negative. The scanner has no options to scan in mounted 35mm slides.

Does the scanner work for scanning at all? If not, you may have a communication problem between the computer and the scanner, i.e., the computer doesn't know how the scanner is configured so it doesn't show the options. If it's a communication problem, check for any other USB devices that might interfere with communication. Especially, some printers seem to take over communications. Try disconnecting all other USB devices (except keyboard, mouse, etc.), reboot, and see if the situation corrects itself.

Also, try the online troubleshooting database for this model at this link.

Posted on Sep 30, 2008

  • 30 Answers

SOURCE: Canon N650U and Mac OSX

Canon only has this scanner driver in OS9 and it will run in classic mode if you are using OSX. This $40 software will work with your scanner in OSX, but for $40 you can purchase an OSX native scanner too.
http://www.hamrick.com/index.html

Posted on Nov 23, 2008

  • 3 Answers

SOURCE: OVT scanner does not calibrate nor allow "acquire picture"

I had a similar problem. Driver of scanner was ok.
Went to configuration->device manager-> in list checked the USB controllers and updated the Enhanced usb2 controller. Reboot and re-install de scanner driver. Most likely this will solve your problem

regards, Andre

Posted on Aug 31, 2009

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My Canoscan lide 700f will no longer scan negatives


Hello try to reinstall the software for the scanner from here:

http://www.usa.canon.com/cusa/consumer/products/scanners/film_negative_scanners/canoscan_lide_700f#DriversAndSoftware

Please select your windows system 32 or 64 bit.
Download the driver and uninstall the old software before you install the new.

Canon does make an driver upgrade once a while to fix previous problems with the software.

Hope this will help you

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We have recently purchased a Film/slide scanner model FS-500-S (base). I have been able to put our slides through the scanner without any problems and they appeared on our computer. However, now I am...


Hi Bev.I have just purchased the same unit. It scans,but the colors are terrible. Anything what you would expect.also the installation software does not indicate the type of scanner I have. But i have sold my problem. It is in the bin. I will not touch a Base product any more.

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I am looking for instructions on this product.


Step 1: Open the scanner lid and remove the Transparent Materials Adapter (TMA).
Step 2: Place your slides or negatives into the appropriate template. Follow the orientation indicated by the icons on the template.
Step 3: Tip: If you are scanning fewer than the maximum number of negatives with the TMA, cover the empty spaces with the provided light shields to avoid letting any extra light in
Step 4: Place the template on the scanner glass, aligning the arrow on the template with the indicated mark on the scanner bed.
Step 5: Close the scanner lid and press the Scan Film button (or select the Scan Film option if you're using the HP Solution Center application on your PC).
Step 6: In the Scanning from dialog box, click Change Settings.
Step 7: Under Scan Shortcut Settings, select your Scan Type (either Negatives (TMA) or Slides or Positives (TMA)).
Step 8: Under Scan To select Save to file. Then click Scan.
Step 9: Under the Save Location dialog box, click Browse and enter the destination folder of your choice. Click OK and follow any on-screen instructions to finish scanning. The scan will be sent to the destination folder you selected. s.gif s.gif

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Loading negative film in holder.


The button under the top door is for ejecting the film strip. To load negatives you just insert them until the machine recognizes them and then it will automatically load them.

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Unable to scan b/w neg's correctly using Digital ICE


Unfortunately, you cannot use Digital ICE on B&W films due to silver particles contained within the film. The Digital ICE future only works with C-41 (negatives) and E-6 (slides) processed films, but not B&W films.

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Scanning


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&lang=en&product=90792

Issue When the scan button is pressed on the product, nothing happens. The scan button does not work correctly. Workaround Choose one of the following options to scan without using the scan button. Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan . NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the product.

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Inserting symbols into my xcel worksheets


Try reinstalling the software and see if that helps..

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Scanning neg


Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

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2 Answers

Unable to use film adaptor


Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
1) In the program you are working from, begin the scanning process. If working in full auto mode, as the scan begins you will see a message that reads TO CANCEL SCANNING IN FULL AUTO MODE AND SWITCH TO MANUAL MODE, CLICK CANCEL. At this point, click CANCEL, then MANUAL MODE.
2) You will now see all Epson Twain settings displayed. If the scanner has not previewed automatically, click the full page preview button (icon of a paper with one corner folded down).
3) Ensure the settings on the right hand side of the Twain are correct. For example, the DOCUMENT SOURCE for transparencies must be either TPU: COLOR NEGATIVE FILM, TPU: MONOCHROME NEG or TPU: POSITIVE FILM.
FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes. (If you are scanning a black and white slide in true colors, choose TPU: POSITIVE FILM as the DOCUMENT SOURCE and BLACK AND WHITE PHOTO as the IMAGE TYPE.)
If the DOCUMENT SOURCE is flatbed, the scanner will not activate the backlight in the transparency unit. If the DOCUMENT SOURCE is greyed out and you cannot select a TPU option, close the twain, reseat the power/communication cable connecting flatbed to TPU, then re-open the twain and try again.
4) Ensure the other twain settings are correct for the type of scan you are doing.
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no guidelines on this; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing an AUTOMATIC THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, click the CONFIGURATION button and uncheck AUTOMATIC THUMBNAIL PREVIEW FOR FILM, then OK, and try the PREVIEW button (page with corner folded down) again.
In this mode, you will have to manually marquee or crop the slides you wish to scan. Use the left mouse button to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process (manually crop then scan) for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

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