Question about HP Photosmart Premium C309A All-In-One Printer
The feeder grabbed the paper and kept feeding it, thus mangling the sheet and making it impossible to 'remove gently' as HP instruct. I can't get into the feeder to retrieve the bits.... The same thing happened a few years ago and the HP technician couldn't get in either. They replaced the machine. Do you have any suggestions? I've tried feeding another bit through, pushing a card through, trying to dig the bits I can see out with a safety pin etc. So for no luck.
Posted by Anonymous on
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Posted on Jan 02, 2017
Lift the cover to the ADF (Automatic Document Feeder) and remove any paper debris from the rollers. Also, clean the rollers with a very damp cloth and a dab od dish washing detergent.
Also, check to see that the spring loaded lever is in place.
Clear the jam from the automatic document feeder (ADF)
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Posted on Feb 01, 2009
the little pieces of plastic are the sensor flags which is why it will not feed, those are required to let the machine know that the paper is present in the feeder. No flag no feed. Look at the plastic thing try to figure out where it goes in the feeder if you look close, you will see a spot where they go.
Posted on Apr 23, 2009
Please follow the instructions for clearing the paper jam outlined in this article from the HP online support site. Here's another link with info on the manual feed in case you need it, and the home page for your printer in the event that a manual would help.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Posted on Jul 20, 2009
it's probably due to what i would call the print head blocker ( on your left handside of your printer head) that is broken . check it out! it also responsable to control how far goes the sheet before start printing.
Posted on Jan 14, 2010
Generally, you could clean the document feed rollers with WD-40, or a platen cleaner, but better yet, you should replace the pads and feed roller and I think you could do it yourself with my roller kit:
Roller ***'y,ADF Pick-Up,M1522n/nf/M2727/CM2320mfp
Part no. 5851-3580
Posted on Feb 17, 2010
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