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I put an HP printer installation CD in the drive and it wont read it. it sounds like it is trying and stops and starts but nothing will come up

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  • jennifer3719 Jan 30, 2009

    I put an HP printer problem, and notify you when a new solution is offered.


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If other cd's work, simply download the files from www.hp.com

(I always do anyway, since the software/drivers on the site are usually newer) The HP download page is below

http://www.hp.com/#Support

Posted on Feb 12, 2009

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Hello felows ,, i have a XP lap top ,, my problem is that the cd drive reads dvd , cd -rom , audio cd ,, but when i put a dvd - raw , it wont read it ,, the cd is a hp deskjet 2050 j510 series to...


No all cds/dvd work in all cd/dvd drives. I suspect your drive cannot read that make of cd although anothers cd rom can. Try making a copy of the disk on someone elses pc and try that in yours and you will probably find it works. You could always copy the cd to a pen drive and install it on yours from that.

Jun 03, 2011 | Computers & Internet

Tip

The Installation CD Does Not Start Automatically in Windows XP


This tip answers issue regarding CD's that come with your HP printer. <span>If after putting the installation CD into the CD drive, the software does not automatically start installing the software you can do either one of the following.</span> <span>1. On your pc, go to Start, click My Computer, right-click the CD-ROM drive then click Autoplay.</span> <span>2.If nothing happens, check whether the Autorun feature is enabled, if not enable <b>Autorun</b> by going to t</span><span>he <b>Control Panel</b>, double-click <b>System</b>, go to <b>Device Manager</b> and click the plus sign next to CD-ROM Drive entries. Right-click the name of your CD-ROM and go to <b>Properties</b>. In the<b> Properties</b> screen, go to <b>Settings</b> and check the box next to <i>Auto Insert Notification.</i></span> <span></span><span>Or</span> <span>Click <b>Start</b>, then <b>Run</b>, type <span>gpedit.msc.</span>Click <b>Administrative Templates</b> under <i>Computer configuration</i>. Click <b>System</b>, then click <i>Turn off Autoplay</i>.Right-click <i>Turn off Autoplay</i>, then click Properties. Under <b>Setting</b>, click <i>configured</i>.</span> <span>3. If any of the two won't work you can manually install the HP software CD. To do this, c</span><span>lick <b>Start</b> and then click <b>Run. </b></span><span>Click <b>Browse</b> and then select My <b>Computer</b>. </span><span>Click the CD/DVD drive. </span><span>Double-click the <b><u>setup.exe</u></b> file.</span><span>If nothing happens, it may be because CD drive is unable to read the CD.</span> <span>4. Check whether the CD drive is working by playing other CD or DVD.</span><span>If music CD/Video CD is not working then there is an issue with CD/DVD drive, contact Computer manufacturer.</span><span>If the Music/Video CD works with the CD drive, clean the HP software CD using a soft cloth damped in distilled water and wipe the CD with lint free cloth.</span><span>Reinsert software CD and wait until it auto plays.</span><span>If it fails again then try inserting software CD in a different drive if any.</span> <span>5. </span><span>If CD is not working in any of the available drives then copy the files to the hard drive.To do this,c</span><span>lick <b>Start</b> and open <b><i>My Computer</i></b> or double-click <b>My Computer</b> on the Desktop.</span><span>Double-click <b>C:\</b> or <b>D:\</b> , assuming C: and D: are the computer hard drives.</span><span>Right-click the empty pane in C:\ or D:\ of <b><i>My Computer</i></b> and select <b>New</b> .Then click <b>Folder</b> .</span><span>A new folder is created. Rename the new folder <b><i>HP Driver</i></b> .</span><span>Right-click <b>Start</b> and then click <b>Explore</b> to open Windows Explorer.</span><span>Locate the CD-ROM drive letter in the left pane of the window and select it so that the contents are displayed in the right pane.</span><span>Click <b>Edit</b> in the <b><i>File</i></b> menu and then click <b>Select All</b> to highlight all of the files and folders.</span><span>With the files still selected, click <b>Edit</b> and then click <b>Copy</b> .</span><span>Close Windows Explorer. Open the HP Driver folder created in step 1, click <b>Edit</b> , and then click <b>Paste</b> to copy the files to the HP Driver folder on the hard drive.</span> <span><br /></span> <span></span><span>If while copying, a <span>Cannot copy from source disk or drive</span> or <span>Cannot copy specified file</span> error message is displayed, then check the functionality of the CD drive by using a different CD. </span> <span><br /></span> <span>If other CDs work correctly, it means there is an error reading the HP software CD.</span> <span><br /></span> <span></span><span>If the files cannot be copied from the CD, the CD may be defective. In this case, you can either download a software or order a CD at <u>support and drivers</u> page of hp.com.</span>

on Apr 03, 2011 | HP Officejet 5610 All-In-One InkJet...

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Hp screen wont start up i just get the blue hp screen f10 = start up esc= boot menu f11=system recovery f9 = dignoses when i pree these buttonms nothing happens tried unplugging everything and still...


If pressing F11 ("system recovery") does nothing, then your disk-drive, which contains a "system recovery partition" is inaccessible,
i.e., your disk-drive has failed.

You'll need to buy a new disk-drive, install it, and use the original "System Restore" set of CD/DVD disks to reinstall Windows onto the new disk-drive.

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HP 530 laptop. Vista Home Basic OS. 18 months old.


the motor went bad in the drive if its not even trying to spin the disc. The only option at this point is to get the drive replaced.

Sep 04, 2009 | HP Pavilion dv6000z Notebook

2 Answers

How can I install my printer on my pc?


Hi,

You can follow following link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bpd09005

Thanks
Sachidanand

Aug 18, 2009 | Office Equipment & Supplies

1 Answer

HP Officejet 6110 stops printing. Installation of updated software and drivers stops without any warning


Try a complete uninstall:
Unplug the USB cable from your PC.
Go to Control panel add or remove programs. and delete all the entries you see for HP.( If it promts a restart do not restart now)
Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard)
Then Open C:drive> Program files> Common Files and then delete HP and Hewlett Packard folder.
Then Go to C:Drive> Windows> Temp and empty the temp folder as much as you can.
Then go to Recycle bin and empty recycle bin.
Then Insert the All-In-One CD and cancel the installation process.
Open the content of the CD> and open Util folder> Then CCC> Then click on Uninstall_L4 and follow the on screen process.
After all restart the computer.

And if possible download the latest printer driver from HP website and install the same
Let me Know if any problem

Good Luck

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OUR CD ROM WONT OPEN ON HP

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try to separate the ide cable. /

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Please check If your CD drive is detected on BIOS, if yes then Put a Windows XP bootale CD (checkout for the Service Pack) and choose boot from CD in the BIOS and go for "repair option" after the Agreement "I Agree-press F8" session. complete the installation then try installing the printer.

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