Question about Acer Aspire 7720 Notebook

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Cpu overheats hello there, I have an acer 7720 laptop CPU Intel core 2 duo T7300 @ 2.00 GHz Intel 965GM chipset BIOS version v1.07 the machine was bought in april 2008 as new. Problem(s): the cpu overheats and system shuts down. cpu overheats using simple applications, no hard gaming, no video editing etc... the fan is working, i can hear it. I installed cpu temp monitoring softwares to check the temp. cpu temp is constantly around 50-55 Celsius right after system boots not running any applications. (the software i use is hardware monitor and everest) Second problem: I tried to double-check the cpu temp in bios, but in my version of bios there is no any section like "advanced" "pc health" "power" "hardware monitor" anything like that to check cpu temp. Only I can see are "information" "main" "security" "boot" "exit" My bios setup utility is InsydeH20. I checked every section in bios but found nothing. Could bios flash/upgrade solve this problem? Do I need to upgrade my bios at all? (i have never checked/altered bios before.) the latest version is 1.45 mine is 1.07 So the main problem is still the overheating cpu. Ventillation slots are not blocked. Fan is working. What is the optimal working temp of this cpu, anyway? i tried to remove the back panel of the laptop but it seemed quite difficult to do so I gave it up. i wanted to undust the fan and check that the heatsink sat properly. I would be really appreciated for any suggestion. thanks pete

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  • LouisL1 Feb 24, 2009

    My Acer Aspire 7720-6681 is overheating and shutting off. With very low CPU load I normally see a temperature of 45°C. Occasionally, with little to no CPU load the temperature races to 65°C. The system shuts off when the temperature reaches about 70°C. However, I can sustain the system at 50% CPU load for 8 hours with no problems.



    Any ideas?

  • justaddice Mar 09, 2009

    I'm also having the same problem (I know this doesn't help!), but I have experience with opening the back panel. It takes quite a lot of force (to the point where you think you might almost break it!); from the grove work your way counter-clockwise, try to leaver it open slowly with something as you go. I opened mine, but couldn't really get to the cpu (as ClickRight said) and there wasn't much dust to get rid of. My laptop has started to have this problem after about 1 year of operation and heavy travelling (to and from China, India, etc!). Other than the overheating problem, its fine!I'd suggest you upgrade the BIOS also.. I had 1.07 and upgraded to 1.45 (It was very easy!), no it seems to handle the fan differently (I guess in a better way); although still didn't stop the overheating (if its clogged, no amount of software upgrading will do!).



    Best of luck,
    Daniel

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Guys i have two acer laptops and both of them do the same thing 1 is aspire 7720 and the other is a more of a normal laptop version the 7720 was refusing to run for more then 30minutes with windows 7 and xp so i put ubuntu linux on which isnt so bad but its not so leapard or windows 7 its a bit different i've got used to it but i'm just going to put them both on ebay and upgrade to a new 1 with 4gb of ram. your very right they overheat and become soooo hot it is quite dangerous actually but if its been over a year acer want to charge over £50 just to look at it, it's not, worth it, yes its nice but its too big and bulky, give your legs a break mines are starting to hurt the other laptop is slimmer and is a windows 7 dual boot with leapard it runs ok but the mouse thing, is beyond hopeless hope i've helped someone if you want to contact me im on alessia@live.co.uk xxx

Posted on Dec 21, 2010

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I'm also having the same problem (I know this doesn't help!), but I have experience with opening the back panel. It takes quite a lot of force (to the point where you think you might almost break it!); from the grove work your way counter-clockwise, try to leaver it open slowly with something as you go. I opened mine, but couldn't really get to the cpu (as ClickRight said) and there wasn't much dust to get rid of. My laptop has started to have this problem after about 1 year of operation and heavy travelling (to and from China, India, etc!). Other than the overheating problem, its fine! I'd suggest you upgrade the BIOS also.. I had 1.07 and upgraded to 1.45, it seems to handle the fan differently; although still didn't stop the overheat (I guess if its clogged, no amount of software upgrading will do!)

Posted on Mar 09, 2009

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Hi Pete,

How high does the temperature go before the system shuts down? You can check this with Everest. 50-55 Celsius on startup is normal, but it should not exceed 90C at max load. I have had these Acers in for repair before and it's not uncommon for the heatsink to be heavily blocked. Unfortunately on these systems, that means disassembling the entire system, which unless you know what you're doing, I wouldn't suggest you attempt it by yourself. Brining it to a qualified technician should cost between $100 - $200 as it's quite a lobour intensive job.

Ben

Posted on Jan 27, 2009

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The alternative but not the best solution is to buy one of those usb powered laptop chillers

Robert

Posted on Jan 27, 2009

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My best suggestion is to contact Acer immediatly for a warrenty replacement. This is dangerous to you life because overheating can cause an explosion if not handled properly. This should FixYa!

Posted on Jan 27, 2009

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