R6740 dvd recorder / the disk tray will not open.

Which blank media do you have?
Check out CDFREAKS.com forum
Does your burner prefer + or- disks?
Try a slower burn speed
Try a different blank media.
Don't buy the cheapest disks

I have good results with Verbatum, Taiyo Yunden (Fuji)

Straiten a paper clip, find small hole in front of cd face. Push paper clip in, It should release the tray.

had the same problem the mechanism for the door opener is faulty.........waited for 2 months to be finally told by samsung part is no longer available......wonderful back up service isnt it. Luck have it I had an extended warranty and getting it replaced with a LG combo

Unplug for 2 hours. otherwise timing is off and timing needs to be adjusted or rubber replaced..usually Pro shop or open it up and look aroound , possibly a belt came off ??

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The solution is to unplug the machine and wait 10 secs. and plug it in again. I have to do this often. another part of the problem may be that some of the blank disks are bad. I got the DVD+R at Staples and about 4 out of 10 were able to be formatted. I am about to try the DVD-RWs.

Maek sure the recorder does not require the DVD - Type disk

Remove the cover of LVW and access the dvd assy,unscrew the 4 screws holding the dvd assy to the LVW bottom.
Remove the top and bottom shield (also 4 screws)and remove the top black plastic cover (4 screws).
You will access the dvd spindle.
Remove the dvd stuck inside.

I tapped on the top of the machine and it opened

Don't take the cover off. Open the door and use a small flat instrument to depress the tray release buttom (it is indented on the lower right hand side of the tray. If there is a disk remove it. Turn off your system and the tray will close. Restart you system and see will the trat open.

DVD door is opened by a small pulley-belt system. Disconnect the power cord and remove cover on R6740 (one screw on each side and 3 in back). Remove top cover on DVD drive (4 screws on top). Manually open door; you will see a small "O" ring sized rubber belt (they stretch and lose flexibility with time, which is why the door stops working). Remove and replace belt. I found a 11/16" X 1/16 belt at Lowe's in the plumbing dept @ 2 for $.59. Its not a perfect fit, but the door works now!