Question about Samsung SGH-D500 Cellular Phone

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D500 'Emergency calls only'

My Mum is in Spain and has tried to call me from her D500 but gets the message on screen 'emergency calls only'. She has used this phone a few times in the past from Spain, Tenerife etc and has had no problem. She is on Orange network and has loads of credit. I am worried as she is not too well and needs to keep in touch, I wonder if you could tell me how I could rectify this problem for her asap. Thanks so much, Denise.

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  • denise945 Jan 27, 2009

    Thanks for responding - She has tried to ring my Aunt in Uk and has the same problem, she has full signal and has used this phone on orange network a few times before when she has been in Spain. I will try and get in touch with her and confirm that she actually does have full signal from her location and if not, will ask her to try and ring me from another place. Thanks - Denise.

  • andrew911 May 11, 2010

    this is not a credit problem can she ring any one else in or out side spain dose she have full signal and do orange or her phone work over in spain()

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The phone is not locked onto Orange network.
You may have to manually select it on the phone in Netwark Services Menu 9.5
You could go to an Orange network dealer in Spain for assistance

Posted on Feb 01, 2009

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