Question about Keurig Mini B31 Plus Red Coffee Maker

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Our brand new keurig mini plus wont heat or dispense water

Out brand new keurig mini plus has stopped heating and dispensing any water. We have only used it 6 times, and now it wont do anything. It just sits there flashing the red light like its heating the water, then it just shuts off after a few minutes, the water is still cold when i pour it out.

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  • Contributor
  • 17 Answers

I had the same problem with my Mini ! I also had this problem with my last Mini which was given to me and I tossed out. So I replaced with the new one which just went on the fritz. Called Keurig who were very helpful and told me to descale, but I explained the machine is almost new. So I prodded them for what else could cause the problem and its water that is too cold.

Turns out the problem is that I was using very cold water and the machine can sense the water is cold and will not heat. It does not heat so it wont damage the heating element. I was using 40 degree water from the fridge.

My symptoms were: I would fill it, that the blue light would flash, I would push the button, then the red light would flash and then nothing it would shut off after a while. Now with not so freezing water it works fine!

Hope this helps as I threw out a good machine because the water was too cold!

Posted on Jul 29, 2014

  • Muriah Armstrong
    Muriah Armstrong Nov 06, 2014

    Thanks! That ended up being the problem!

  • Anonymous Sep 06, 2016

    This happened in my camper, I used bottled water out of my nice cold fridge and it wouldn't work thought it vibrated something loose being on road, so Hubbie disassembled unit right before I saw this post.... Tried room temp water and worked fine. now hes trying to reassemble, What a joke! no coffee whole weekend thx to cold water!

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Posted on Jan 02, 2017

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  • 40 Answers

SOURCE: The Keurig is heating up the water, yet is does

1. Power off machine.

2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.

3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.

4. Reassemble KCup cradle and reinsert it back into coffee maker.

Posted on Oct 07, 2010

  • 28 Answers

SOURCE: my keurig will not dispense right amt of water

Try brewing a cup without a K-cup in it on the largest cup button (will brew just hot water). This will help clean it out in the event it is clogged. If that doesn't work, completely remove the K-cup holder where the needles are (careful not to get **** ) by pushing up from the bottom and rinse using hot water, preferably with a sink sprayer if you have one. Sometimes the needle can get clogged, especially if you ever use the hot cocoa K-cups, so the manufacturer recommends brewing a "blank" cup of just hot water after each hot cocoa K-cup brewed. Hope that helps...Best of luck!

Posted on Feb 07, 2010

  • 60 Answers

SOURCE: The Keurig is heating up the water, yet is does

Descale, Clean out the needles with an unfolded paper clip, Take out the K cup holder and clean it out

Posted on Mar 23, 2010

supernova278
  • 1932 Answers

SOURCE: I have a brand new

Hi,
After heating it switches off.This is because once the water get heated up ,It activates a cut off switch which stops the heater.This is a safety feature.
Can you be specific.? shuts off in the sense.?After that you can not use at all or can use.?
Thank You

Posted on Sep 29, 2010

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Contact info from their website.

Phone:
1-866-901-BREW (2739) Representatives are available 7:00 am to 12:00 midnight EST, 7 days a week Fax:
1.781.245.1869 Mail:
Keurig, Inc.
At Home Customer Service
55 Walkers Brook Drive
Reading, MA 01867

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