Question about Lexmark X1270 All-In-One InkJet Printer
VERY poor print quality, test page only printing low percentage black even with a new cartridge, can't get color to print at all. New black ink cartridge. tried cleaning print heads twice with no improvement
Try these steps after these if you face the same problem then you need to get the cart exchanged as it may be defective as Lexmark cart comes with 6 months warranty ...
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.
Posted on Jan 31, 2009
Tips for a great answer:
Try to re-seat the cartridges in the printer. Open the printer
cover > remove the cartridges > close the printer cover > re-brick you
printer by pulling out the power supply - black box behind the printer where
the power cord is plugged in, and re-plug after 10 seconds. When the printer
turns on, reinsert the cartridges and close the cover. Try to print a document
again to verify that the problem is fixed.
If that doesn't help, the problem could be due to a clogged print
cartridge nozzle. Please follow the steps below to fix print quality issues
with your model:
From the Maintenance tab, select Clean to fix horizontal streaks.
Your printer will then print a page forcing ink through to clean the print
After printing the test page, try to print a document again to
verify that the problem is fixed.
Jan 23, 2012 | Lexmark X1270 All-In-One InkJet Printer
Dec 02, 2011 | Lexmark X1270 All-In-One InkJet Printer
Lexmark recognizes that some of our inkjet all-in-one customers
may be experiencing issues with their print quality. We take our customer user
experience very seriously, and we strive to ensure that each time a customer
prints using a Lexmark device the page is crisp, clear and up to the highest
However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.
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