After reinstalling Windows XP sp2, the display of my computer doesn't look good and it is with no sound as well. I have no drivers to solve these problems and I want to know where or how to get these drivers. Computer Product: Compaq Presario V6500.
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Hello, You are proper uninstall audio driver and reinstall audio driver. because sp2 batch file different and sp3 batch file different. so may be audio batch file not match. If not solved then you reinstall windows and proper install all drivers.
Download the video and device drivers from the Acer WEB site. Makesure you select the model of your laptop the drivers you that require thatmatches the Windows version that is installed on your laptop. Use this link toget to the Acer support: - http://www.acersupport.com/drivers_download.aspx
Step 1 - If the sound has been audible from your computer's speakers and is suddenly lost, you may need to perform a System Restore. Click on the " Start" button and then "All Programs."
Step 2 - Click on "Accessories," then "System Tools," then "System Restore."
Step 3 - Complete the System Restore Wizard. If this doesn't work, read on.
Delete And Reinstall the Original Sound Drivers:
Step 1 - Deleting and reinstalling your sound driver may resolve the problem. Your sound driver may have been corrupted or may be missing. The result of this is that the restore utility menu won't be available. For Windows XP, follow these steps.
Step 2 - Click on your "Start" button. Click on "Control Panel" and then "System." Next, click on "Hardware," then "Device Manager, then "Sound, Video and Game Controllers."
Step 3 - Click on a sound device named in the Device Manager, and then press the Delete key on the keyboard. Click "OK" in the window that appears. Remove all the listed sound devices i this way EXCEPT Audio Codec and Legacy Audio Drivers.
Step 4 - Restart your computer. Reinstall the deleted drivers using the Driver and Application Recovery CDs that came with your Windows XP system.
Step 5 - Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions.
In order to let your sound device work again You have to follow the below instruction:
Start - Right click on My Computer - Properties
You will see many tabs, You have to Click on "Hardware"
Now, Click "Device Manager"
You are in the Device Manager and you see a full list now, go down to find "Sound, video and game controllers" - on the one that mentions the yellow mark, right click and hit uninstall.
Now that the device is uninstalled successfully, you have to click up on the right hand "Scan for Hardware Changes", it will re-install the sound device automatically. You will see on the tray bar on your right hand-down, Your software is installed and ready for use.
Restart your computer, and here we go, it works :)