Question about Vtech 5.8GHz Cordless Phone with Digital Answering System
Just solved the same problem, however, my situation may be different. I have 2 sets of Vtech 6896, i.e. 2 base stations and 8 handsets. One set was fine and the other set had all 4 handsets showing 'connecting'. I unplugged the power of the working set to avoid any interference, and tried reset, power cycle, register/deregister the non-working set following the manual but no luck. Finally, I powered down the non-working base station, unplugged all batteries in the working handset, and powered up the working base station. All of a sudden, all 4 non-working handsets showed Handset 1-4. At this time, I powered up the non-working base station and one working handset. The handset showed 'Not Registered'. I followed the step to register it and it came up fine - 'Handset 1'. I then repeated the steps for the other 3, now all 4 are up.
My conclusion - when the handset says 'connecting', that means it can't communicate with the base therefore, you can't really deregister it. The base is trying to find the handset that it remembered but can't find them so the base can't register them either. You'll have to find a way to make them forget their past, in my case, use a different base; or as others to power down the base for a long time. The power down base didn't work for me. So, it's still not an easy problem to solve but don't change the batteries. There is nothing wrong with them.
Posted on Feb 15, 2009
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Posted on Jan 27, 2009
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