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tried to unplugged and re plugged the unit and push eject button. if can not get with reset at this time you are going to remove the cover then access the internal part of the dvd player. check for an stuck up in the cd tray mechanical assembly.
Hi, For some reason the disk will not play. You push the eject button over and over again, but the disk slot will not open. Here's one solution... * 1 Turn off the DVD player. Wait a few minutes, turn the DVD player back on, and then press the "eject" button. If this does not work, turn it off and unplug the DVD player...while you keep pushing EJECT button plug the DVD and turn it on (your hand still on the eject..) is should come out.. * 2 ..if it does not eject , unplug the DVD player again, Remove the screws off DVD on the sides and take off the DVD casing. * 3 Look for the DVD holder inside the DVD player. This device holds the DVD in place while the DVD player reads the disk. * 4 Push the stuck DVD disk toward the front of the DVD player until the DVD ejects. Remember the DVD player is not on and some force ( gentle ! ) must be applied. * 5 While it is open,plug it on and place a DVD disc just to see if mechanism works properly.. * 6 Replace the casing and the screws. Plug the player in and turn it on. Put another DVD in to test whether the player is finally working .. Hope this helps!.. Take care and please Remember to rate/vote and give us 4 Thumbs Up to continue for Helping out the Community :) .
I have come across this a few times, one in fact last week!! The back needs to be removed from the back and the dvd section removed, Dont be afraid this is quite easy to do. lie the tv down face first and remove the stand and all screws, then remove the DVD section, should be 5 x screws and some leads that just clip off. Then you will need a small screwdriver or a knife to prize the second dvd out, this may scratch your dvd but its better than your dvd player being broke! Once out place the dvd player back in the set then re-screw it plug the leads back in and turn the set on and try to eject the first dvd, this should now be ok. Once done, turn the tv off and replace the back on. Just take your time and Obviously make sure the tv is not plugged in when removing the DVD. Hope this helps
Success! I tried removing the power cable from the TV itself and re-plugging while holding the eject button on the TV (you'll have to turn the power button back on as well). The DVD ejected instantly. Whew...