We just received a replacement washer and dryer after having had defective/non-fixable ones after only 6 months. We had the mamager order brand new machines.
I attempted to do laundry today and am getting an F20 error, despite the hoses being connected correctly. I read and re-read the manuel and then contacted service, where the "washer specialist" was unable to find an F20 code in her book. I read her the description I had in my manuel. She was unable to provide any assistance, ststing the machine appears defective. This is extremely frusterating as we waited for service, the delivery.
Has anyone had this experience with this code? Any advice?
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Possible that the heater element is faulty , the line to the heater is snapped or bitten off, the relay to the heater switching is faulty or failed or there is fault in the program switching. You need to check out one by one using a multimeter, check the continuity of the element if not check the voltage to the heater which will give an indication to the above issues.
F25 indicates a possible drive motor tachometer error. (NOTE: The tech sheet is located behind the front quarter panel- remove the three hex head screws at the very bottom to remove the panel. The tech sheets will be folded up in a little plastic pouch.
The f25 error code is a motor tachometer error. To determine the problem you will have to remove the top cover and the front access panel. On some models, the rear panel will have to be taken off for easier access to the motor control. Now with the washer-unplugged remove the each plug one at a time and make sure the pins in the connector are not bent then reseat them on the board. Now retest the washer. If the washer still fails, you will need a meter to ohm the motor.
With the washer unplugged, locate the motor harness. Now unplug the motor connector to ohm the motor. Follow the list below to check the motor.
If the readings are close to what is listed above the motor is fine.
Live voltage checks are dangerous, and possibly deadly. Exercise caution at all times. If you are not comfortable working with live electricity I suggest you call an experienced service technician. I have provided you with a wire diagram with what the voltages should be. If the voltages are correct I would then recommend that you replace the motor control.
If I remember correctly? It is stopping after the wash cycle and won't spin? If this is correct you need a new pump. I found out that front load washers have a filter that is behind that front cover and it needs to be cleaned every 6 months or more often if you have lots of strange items that show up in the wash like coins or toys or if you have lots of furry pets. Mine did that with out the code and I replaced the pump and check the drain every 6 months or so. I was told a good indicator that the drain filter is getting clogged is when your washer has an odor. Just a rule of thumb.