Question about Jenn-Air JCD2389G Side by Side Refrigerator

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JCD2389GES water dispenser over-runs and also starts on own

When I use the water dispenser, and sometimes even if getting ice, after I remove the glass, the water still runs for several seconds. Often/periodically (approx. every 15 minutes) water just comes out on its own.

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  • Anonymous Apr 02, 2009

    Thanks TheRepairGur. That narrows it down. I finally got the time to get to the problem. Yes, there is a good stream up to the water inlet valve. However, the problem sure seems to be a sticking water dispenser shut-off. I mean, in filling up a cup with water, the flow is fine. Also, the ice section doesn't overfill.

    If it is possible that I am right, is there a way ti see if it is the dispenser unit giving me the problem?

    Thank,
    Wayne

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  • 27 Answers

Low water pressure can be very problematic when it comes to icemaker/water dispenser water inlet valves. If there is low water pressure to the valve, the valve may not seat correctly causing icemaker fill tubes to freeze, icemakers to over/under fill or water dispensers to leak or not shut off fast enough. Check the water pressure to the valve like this:

Turn off the water supply to the refrigerator and remove the water supply line from the water inlet valve behind the refrigerator.

Put the end of the water line in a bucket and turn the water supply on. There should be a good stream of water jetting from the tube. If there is not, the water supply shut off valve is probably plugged and needs to be replaced or there could be an in-line water filter that needs to be replaced. Only use a drill style (non-self piercing) saddle valve http://www.repairclinic.com/SSPartDetail.aspx?s=t-584723-%3d%3di584723&PartID=584723 for the water supply.

If there is a good stream, the water inlet valve that the water line connects to at the back of the refrigerator should be replaced.

*Note: Reverse Osmosis (R/O) systems should never be used to supply water to icemakers.

TheRepairGuru --- www.repairclinic.com


Posted on Jan 27, 2009

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Posted on Jan 02, 2017

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