Question about Frigidaire FRS20ZSG

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Frididaire side by side refrigerator- water freezing in bottom

Water is collecting and then freezing in the bottom. Does not appear
to be coming from the ice maker. No excess water on food stored
on top / upper shelves. Only at the bottom. I have removed the bottom
bin. Water freezes into a solid piece which has to be removed before
it thaws and then drips onto the floor in front of the freezer door.
Unit is 9 years old.

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  • Anonymous Mar 16, 2014

    Top shelves freeze, bottom shelves won't. Door seals are ok.

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  • 27 Answers

Frozen or Plugged Defrost Drain

On Side By Side Refrigerator


The defrost drain pan is located at the bottom of the freezer compartment behind the back wall of the freezer. On some models the pan is accessible without removing the back panel and others are not.


Once you get to the defrost drain pan use a hair dryer to melt the ice from the pan.


Once the ice is removed use a turkey baster like this one: Turkey Baster http://www.repairclinic.com/SSPartDetail.aspx?PartID=428708&PPStack=1

To squirt hot water into the drain hole to clear the drain.

When the drain is clear you should hear or see the water you are squirting into the hole enter the pan under or behind the refrigerator.


TheRepairGuru ---- www.repairclinic.com

Posted on Jan 27, 2009

  • twknight Jul 30, 2011

    Same thing was happening on mine, but the problem was the condenser fan motor was sticking, so the defrost water wasn't evaporating correctly and refreezing. Over time, it builds up like you were seeing. Fixing the fan (and removing the ice and described above) will fix it.

  • twknight Jul 30, 2011

    Sorry, I meant the evaporator fan motor, not the condenser's.

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