It seems my oreck is scratching my hardwood floor. dealer said little wheels on bottom plate may be worn down. i took the little wheels off. they were held on with screws. can i purchase new little wheels ?
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Re: orech scratching hardwood floor ???
I would recommend using another cleaning method developed for use on hardwoods. It seems to me like even if you replace the wheels, eventually they will wear down again, causing more damage to your floors. Check home depot, ask them what the recommend. Hope I could help.
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Sounds as if the wheels are collapsed on one side and the brush is harder in contact on one side. In correct alignment the brush should just kiss the top of the carpet causing the bristles to flex a little.
Check the wheels on the bottom plate to make sure they are not allowing the bottom to sit flat on the floor. The wheels must keep maintain a gap between the plate and floor or it will suck down like a suction cup.
My brand new Rhoomba worked perfect the first time. The second time using it, I was aghast to come home to the same issue.
My marble floors now have long scratches across the wide expanses of floor. In the areas where the rhoomba (I witnessed it doing this motion the first time I let it clean) does those small geometric patterns like in confined areas, those same geometric patterns appeared scratched into my marble floors in my condo!!!!
What's worse? They do not intend to do anything to repair the damage....just refund my money.
(1) Rear wheels will get hair or thread wrapped around axles, dust, etc. and be hard to turn. Make sure each wheel turns easily.
(2) Small wheels on newer models (since about 1997-98) toward front are worn, missing or have same problem as item 1.
(3) Brush roll not turning. The brush roll actually helps pull this unit along the floor, as it rotates in the "forward" direction. If the belt broke, and you do not realize it, it may suddenly seem harder to push.
You should have an adjustment to remedy this...it is usually called a pile adjustment and is often found in the area above the beater bar.
Is the bar worn? Is there something in the bar causing the scratches?
Sounds like the Oreck is clogged. You'll have to undo the bag by the way of the clip in the middle at the back of the main black spindel neck and then at the bottom. Then take apart the main neck by pushing the rubber mounts upwards to release the pip fitting locks and holes. You should find that either the top of the neck or the bottom - where the dust channel feeder is located - is clogged. Either that or there may be a clog in the main dust channel after the roller brush or wedged into the fan unit itself - the Oreck XL is a dirty fan system which means clogged dirt can often get stuck between the dirt and the dirt channel.