Question about HP PSC 1315 All-In-One InkJet Printer

5 Answers

Cartridge error When I turn the printer on it gives error message "Check print cartridge" I tried my best, does not work in anyway Can anyone help please

Posted by on

5 Answers

Re: Cartridge error

I have exactly the same problem as Lenna15 above - any suggestions for a cure!!?? JohnnyG

Posted on Jan 25, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Cartridge error

I have a hp officejet all-in-one 6213 series printer . It was bought in South Africa about 2 yrs ago , now I am living in London ,England I have moved regions and the cartridges which were used in SA were hp 131 and hp 135 . I have found compatible hp 344 & 338 cartridges here in the uk ; but when I inserted them into my all- in- one system TH READING FROM THE SYSTEM STATES THAT there is a CARTRIDGE ERROR FOR USE IN THAT PRINTER. My question is how do I make my system accept these cartridges ? Lenna15

Posted on Jan 17, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Cartridge error

I tried everything and then got the idea of using a compressed air bottle to clean the contacts with the cartridges removed. Worked like a charm!

Posted on Oct 09, 2007

Re: Cartridge error

Also, i would stick with HP ink cartridges. i used generic staples refills and it just didn't work in the printer consistently.

Posted on Aug 03, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 11 Answers
Re: Cartridge error

Open the cartridge bay and pull them out. Wipe off dust and push them back in. Make sure they are full also. If the problem persist you might want to reinstall the printer.

Posted on Jul 23, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Hp4355 print catridge error

Each cartridge having printing life, as long as cartridge health condition is good it won't gives any trouble. Subjected series printer having mono & colour cartridges,1. Remove both cartridge from the printer 2. Switch on & wait till message appears for insert the cartridges..3. Insert mono(Black) cartridge, close the door & wait till message appears on screen. If message appears same as cartridge error mean that mono cartridge is faulty replace it, if message appears like insert another cartridge, it's confirmed that colour cartridge faulty.. Replace it..

Apr 28, 2012 | HP Officejet 4355 All-In-One InkJet...

1 Answer

HP color lasejet 5550 dn does't print. Is this message: 10.00.03 supply Error memory. Can you help me Thank's


You could try with different cartridge try to clean the contacts , check wether the cartridge is seated properly , make sure weather the strip is removed from the cartridge
If you use a HP original cartridge, then you shouldn't have this message.

Anyway you can print, it's only at startup that this message appears.

If it is a HP toner, then change it.

try this link and you will find answers for all your printers errors

Mar 05, 2010 | HP LaserJet 5550 Printer

1 Answer

Hp psc 1210xi all in one printer says refilled cartridge is defective. HP says printer remembers cartridge serial number, counts number of prints executed & after certain number of prints, won't...

Well, if the electronic circuit on the cartridge has blown, you have no other alternative then to buy a new cartridge. You can remove the cartridge and gently wipe the cartridge contacts. Turn off your printer, wait for a few min, then turn it back on. Put the cartridge back.
If that doesn't work,
  1. Open the cartridge access door.
  2. Remove either cartridge (not both).
  3. Close the cartridge access door.
    • If the computer message is Print Cartridge Error , then the print cartridge that is still in the printer is the problem cartridge.
    • If the computer message is NOT Print Cartridge Error (instead, it says that the cartridge you have removed is ...Either missing, not detected, or incorrectly installed ), then the cartridge you have removed is the problem cartridge.
There is a cmos battery in the printer, and, yes, when you remove it, the printer forgets everything (serial number, number of copies, etc). I have found a clip, but it says it only works for some HP printers. You can try that, but I am not sure that will help solve your problem.

Jan 28, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Error 50 c

  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Hope this helps.
  1. Lower the scanner unit until it is completely closed.
  2. If you receive the error message again, replace both cartridges.

Jul 29, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Canon MP F50 "wrong cartridge" error

remove all cartridges leaving printhead intact.
close cover, turn off
turn on, let power up, error message should be gone.
open cover, reinstall cartridges
if you cleaned your print head like I did you'll probly
eventually end up getting a new one anyway, due to the color variations
but I can at least print text.

Apr 08, 2009 | Canon MultiPASS F50 All-In-One InkJet...

1 Answer

Message in LED is ''Remove and check color cartridge''

It means that the printer has detected a problem with the color cartridge. If it holds multicolors one could be empty & the cartridge must be replaced in order for it to work. Best advice would be to try a new cartridge and see if the error message goes away. Hope this helps.

Mar 25, 2009 | HP OfficeJet V40 All-In-One InkJet Printer

2 Answers

Hp psc2410xi

The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    3 Answers

    Error message 50c on printer

    I had the same error message 50c and "color Ink low". I knew that I still had Black Ink, and that is what I just needed for the moment, so I removed the color Ink cartridge and it started working. You'll get a message 'print cartridge missing' but just press continue.
    Hope this helps,

    Nov 11, 2007 | Dell A940 All-In-One InkJet Printer

    3 Answers

    Hp Officejet 7110 Not Printing From Computer

    HP 7110 Printer

    The problem with the printer is it does not work, there are flashing lights and the message it gives you is to turn the power on and turn it back on. Needless to say when I reboot the system and unplug the printer and plug it back up, I get the same message, does anyone have any solutions to this problem????

    Sep 07, 2007 | HP OfficeJet 7110 All-In-One Thermal...

    4 Answers

    Remove and check color cartridge

    try this. worked for me. when installing the cartridge, put one finger under the cartridge and hold upward pressure as you closed the green plastic cover. problem is the pins on the cartridge and the pins on the printer are not aligning properly by relying on the spring to do it. this will help to align the pins and should make it work.

    Jan 10, 2007 | HP Photosmart 2610 All-In-One InkJet...

    Not finding what you are looking for?
    HP PSC 1315 All-In-One InkJet Printer Logo

    1,550 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Printers & Copiers Experts


    Level 3 Expert

    94113 Answers


    Level 3 Expert

    7983 Answers

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides