Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

1 Answer

Wont re-assemble I took the bottom plate off to clean out the rotary bush and can not get the plate back on! I think it is the position of the roller but no matter which way I place it when i turn it , it flicks back into the place that means i cant put the plate back on!

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  • Dyson Master
  • 34,188 Answers

Assuming you did not remove the brush roller to clean it and consequently did not reseat it, I am guessing that the bottom plate is not reinstalling as it should. On some uprights, the bottom plate hooks in at the front and is latched in place with clamps. This can be difficult if there is interference with other parts. Give me some more detail on what works and what doesn't

Posted on Jan 23, 2013

Testimonial: "the information was fast and helpful"

  • pentrood68
    pentrood68 Jan 23, 2013

    I did pull out the side of the roller that is not on the belt! which seems to be the problem the brackets holding the roller wont seem to go back into place and that stops the base plate from being able to meet at the back where the little nut things are! hope that made it clearer. cheers Pen

  • Tom Chichester Jan 24, 2013

    On some uprights, the metal ends of the roller brush have arrows which should both be pointing up as the brush is reinserted. If not, the brush will not seat properly

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Posted on Jan 02, 2017

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SOURCE: new noise when vac is run

mine was allowing the roller/beater bar to hit the cover as it turned take the cover back off and ensure the beater is in the right place then that the cover is locked in the right place then you can spin it by hand (power cord unplugged of course) and make sure it is clearing everything. BTW, the belt has to be stretched to get the beater bar in place like on most vac.s

Posted on Mar 03, 2009

wentlanv
  • 710 Answers

SOURCE: I took of the roller to clean off tangles. When I

Hi Barry,

I checked the owner's manual for this model and it said that the brushes only turn while you're vacuuming. You didn't by any chance watch to see if they were turning after you replaced it, I would have? Also, the brushes do not turn on hard floors.

The only other thing would be to check and be sure the belt is on OK, front and back.

I hope this helps, if it does, please place a vote for me. Write back if you're still having a problem.

Thanks,
Handie Andie

Posted on Mar 28, 2011

Samyfam
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SOURCE: the belt wont turn...i cant get in to the inside

The following site has some great info on your machine:
www.dysonmedic.com

Posted on Aug 12, 2010

askdyson
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    SOURCE: filter in roller ball keeps popping out. I cleaned

    Hi April,

    I'm sorry to hear you're having difficulties with the filter. So we can determine which model of Dyson Ball you have, please get in touch with us directly by calling us free on 0800 298 0298 (UK), or 1866MYDYSON (US). I'm confident we'll be able to resolve this issue for you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Oct 31, 2011

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    485aeb8.jpg
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    fa36553.jpg

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    f76bd31.jpg


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    68efbd6.jpg


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    96719f8.jpg

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    837f4a1.jpg

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    f8f8407.jpg

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    381c631.jpg

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    0b3129c.jpg

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