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I have a platinum golf buddy which I have been using for 2 years. It won't turn on now. It just has a white light. It won't charge - it just has a white light.

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HI my golf buddy will take a part charge but when i turn it on it tells me low battery. This buddy is less than a year old,used 3 times. I charged it on a regular basis. What can we do? Tkx, Mike


Sorry but what you are describing is a defective battery or batteries. The manufacturer's use the cheapest batteries they can get, and some have a very short life span. I suggest you buy a "Battery Tender" that maintains a full charge and monitors battery voltage, the battery is left on this whenever the cart is idle, it will greatly extend the life of the battery even a cheap one. I have provided a link to the product. Battery Tender Plus 021 0128 12V Battery Charger

Feb 08, 2017 | Computers & Internet

1 Answer

My golf buddy platinum screen is blank. Battery fully charged,screen only comes on when the charger is plugged in.


Could be a defective battery falsely indicating it is completely charged.

Nov 10, 2016 | GPS

3 Answers

I have a golf buddy that lose it charge after about 11 holes can I replace the batteries?


I also had the same problem of the battery not lasting a whole round. I found out that if the unit was left for any length of time after it had been fully charged, it would start to discharge even though it was turned off. I now make sure that if I'm playing golf the next day I will put it back on charge overnight.
this has worked successfully for the last 5 months approx
i also looked to find a replacement battery but without success
hope this helps

Feb 22, 2015 | GolfBuddy Golf Buddy VOICE GPS

1 Answer

Golf buddy platinum not acquiring satellites


my golf buddy platinum will not pick up satelights.
I have updated courses and firmware but still will not detect them

May 17, 2013 | GPS

1 Answer

My new golf buddy platinum is stuck in factory setting and will not do anything ?


press and hold power and menu buttons at same time till unit shuts down press power button to turn back on. Tah

Jul 06, 2011 | GolfBuddy Tour Handheld GPS Receiver

1 Answer

My Golf Buddy GPS is showing four numbers instead three. Example; a par 4 that is 380 yds. will show 1055yds. The yardage does go down as you travel to the ball but will still show 900yds. for your next...


Device trouble Pro/Tour Errors
  • Sync with PC
  • CSS error
  • Unrecognizable numerical on the screen
  • Button Test/Jig Test
  • NFID system error
Platinum Errors
  • RET code 12
  • Application error
Other Troubleshoot (Platinum)
If any of these error messages appear on the screen of your GolfBuddy unit, please contact us for an RMA number. See Returns & RMA's for process instructions.
Returns and RMA's 1. How do I return my unit?If you bought it from a retail store or golf shop, you must return that unit to the retail store and follow their return policies. If you bought the unit from GolfBuddy directly from our website, by phone, or by walking into our corporate office and you still have the receipt, you may return the unit within 30 days of purchase for a full refund. You should ALWAYS check your unit right when you receive it to make sure it satisfies you and that it is free of manufacturing defects.2. If my unit is displaying an error message, what do I do to get it fixed?If you purchased the unit from a retail store or golf shop, you can take it back to them and exchange it for another unit, depending on their exchange policies. You can also call 1-888-296-1428 to request an RMA number to ship the unit to the GolfBuddy Repair Center. You will need a receipt if within warranty to waive any repair fees for manufacturing defects. If it falls within the 90 day limited warranty, we will repair or replace the unit free of charge. If it does not fall under the warranty limits or if it is outside the 90 days time frame, then there will be a repair charge billed. The customer is liable for all shipping costs to GolfBuddy.

May 24, 2011 | GolfBuddy GPS

1 Answer

My little buddy won't turn on, it's charged, plugged into computer. green light won't come on at all. I held the power button on for 10 -15 sec with no response.


I have 2 of these devices. Try using a cellular phone charger with the same plug at the end and plug it in. I have waited 5-10 minutes after doing this and they have come back to life and turn on. Maybe it will work for you.
Lewis

May 14, 2011 | Insignia GPS

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