Question about HP 17.3" Envy dv7-7247cl Laptop PC with Intel Core i7-3630QM

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Hp envy dv7 laptop window 8 does not turn off, or go to sleep when closed

My new hp envy dv7 laptop with new windows 8 does not turn off or go to sleep mode when closed. it only turns off by holding power botton down. any sugestion greatly apriciated thanks

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  • 157 Answers

Hi Martin--

Sorry to hear about your trouble. When I first read your question, I automatically assumed it might have something to do with the mechanism (a latch or otherwise) which would let the computer know that the lid is shut and that it should go ahead and take a nap. While this still might be the case, there are apparently several people with similar problems so I am including a multi-step solution which will hopefully cover your problem.




Step 1:





Change your device settings:





WHY: Some devices are active - such as a wireless mouse, your network, or the HD audio - to wake or appear to prevent sleep mode. This is especially prevalent in regards to people who are always connected to their network since the advent of cable and DSL.





FIX IT:




  1. In the lower left corner of the screen, right-click and select DEVICE MANAGER from the menu


  2. Click the arrow next to the device that needs to be adjusted. Since we\'re not sure which it might be, let\'s try a few of the more obvious solutions:



    buggerou are using a wireless/optical mouse, select MICE AND OTHER POINTING DEVICES

    * If the computer is left connected to the internet connection - or to be safe, if you are using broadband like cable or DSL, select NETWORK ADAPTERS

    * To check the HD audio setting, click SOUND, VIDEO AND GAME CONTROLLERS


  3. Double click the name of the device and a PROPERTIES window will appear.


  4. If the Power Management tab is available, skip this step

    If the Power Management tab is NOT available, click the CHANGE SETTINGS button. The same Properties window opens with Power Management tab available.



    * Note: It may ask for an administrator password; this is normal.


  5. Click the POWER MANAGEMENT tab, and remove the check next to "ALLOW THIS DEVICE TO WAKE THE COMPUTER". I know it sounds tedious, but you may have to do this for each of the three devices I listed above (mice and other pointing devices; network adapters; sound, video and game controllers)


  6. Click OK, close all your windows, and restart the laptop using the windows + C keys which will allow the Charms menu to appear on the right of your screen. Click SETTINGS, then POWER, and finally RESTART


Step 2:






Check your connected devices.





WHY:


Some devices can cause/sleep standby issues. Let\'s check to see if they are causing a problem.





FIX IT:







  1. Disconnect all non-essential connected devices such as your printer, scanner, USB drive, etc.



  2. Restart the computer with only the original mouse, monitor and keyboard connected.





    If the sleep/hibernate issue is solved, one of the connected devices was causing the problem. Replace each device one at a time until you find out which ****** was causing the problem.





Step 3:






Check for problems caused by using a keyboard or mouse in a USB 3.0 port.





WHY:





When using 3.0 ports, some computers dont allow you to put the laptop to sleep using the keyboard or mouse. This usually only occurs on systems using AMD firmware so let\'s check and see if it might be the problem.





FIX IT:







  1. Check the mouse and keyboard connections


  2. If a USB 3.0 port is being used, reconnect the device to a USB 2.0 port.



    If this is the issue, you have two solutions: Avoid using your USB 3.0 ports for your keyboard and/or mouse OR go to the next step...





Step 4:





Since it sounds like the sleep and hibernate modes worked in the past, we can always resort to using System Restore to revert the computer back to a time when the mode worked. Obviously, if the modes have never worked, don\'t follow this step.





You can perform a System Restore from the CONTROL PANEL.





------



If you are still having issues:




The list of possible reasons is practically infinite. I have listed the most common and their solutions above, but if they are not working, try:

* Disabling screen savers

* Preventing startup programs from opening

* Changing your power settings

* Upgrading the BIOS and keyboard software





I hope this works for you and if you have any questions, please don\'t hesitate to ask!

Posted on Jan 23, 2013

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SOURCE: Hp dv6000 freezes

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when you power up the computer press F8 key then enter in safemode.
Then go to start menu then run type in run "chkdsk /r"
then press "y"
then restart computer then it fix error on harddisk.wait until it load windows .
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SOURCE: presario 2200 laptop won't start up-goes to

Did you do this below?

This is called the BSOD (blue screen of Death) this usually occurs if you have recently installed either a new piece of hardware with a driver that has conflicted with Windows.

1. Unplug all you USB peripherals while the PC is shutdown

2. Press F8 while the PC is booting up its difficult to know when to do it so I usually press it twice with 5 seconds between presses.

3. Select last known good configuration and see if your PC will start this might be all that it needs.

If this fails unless you have a boot CD that allows you to recover the DOS or on some laptops like Evesham they have PC angel installed I am not sure if the Compaq Presario has this but you can use Hirens Boot CD or some other to try and restore the files,

I am sure that the CAB files that are required will still be on the laptop unless someone has removed then to save space.you may have to take it back to factory defaults, you will loose all installs and documents though its a bit drastic but it should get you back up and running.

Hope this helps please rate my post if it helps you.


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potek18
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SOURCE: Computer will not wake up from sleep mode

- your comp is in hibernation mode
- go to control panel>>power management>>put to NEVER the sleep mode,hibernation,HDD,battery
- restart system

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