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Sudenlink remote not working for cable box

The remote will turn the TV on and off but will not work for any cable buttons on the cable box. We pushed the cable button, changed the batteries, and even went to Suddenlink and exchanged the remote. The new remote is not working the cable box either.

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  • rydenkd
    rydenkd Jan 25, 2013

    Thank you for all of the suggestions. The codes did not have to be reset as the remote worked for everything except the cable. We ended up turning everything off and unplugging it: the cable box, etc, waiting a few minutes then putting it back together. I'm not sure why we didn't try this initially (since this is the same process we go through whenever the internet goes out) but it worked!

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Hi rydenkd- My name is Shannon and I am with Suddenlink. Please visit our self-help site to troubleshoot and reprogram your remote here: http://help.suddenlink.com/Television/Pages/RemoteControls.aspx. If you still run into difficulty, please feel free to contact me directly at shannon-AT-suddenlink-DOT-com. Thanks!

Posted on Jan 23, 2013

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SOURCE: remote control

I had the same problem.  The problem is strange and seems to be with the receiver in the TV and not the remote control.  The reason I say this is that when this first happened my Samsung brand DVD could actually control the TV.  This then also failed, but still works fine with the DVD player.
Anyway there is an even more bizarre fix to all this......
- Remove the batteries from your TV remote. - Press and hold the red (ON/OFF) button for at least 1 min. - Replace the batteries and hey presto!!
I know seems far fetched but I found it on the Samsung website and it does work.

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http://www.urc.philips.com/

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SOURCE: The Sony TV remote doesn't work (with good batteries).

NSE urc22b-12 please pin code forTV SONY model KV-A2921D

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