Question about Dell Alienware M14x (dkfobs15) PC Notebook
My alienware laptop is 6 months old and out of the blue it just started shutting down or hibernating whenever i am using the keyboard,this is so frustrating! I have made no changes to it at all,I did make sure everything was updated.I have tried the battery pull, changed the settings to moderate,and have done all the system checks everything comes back fine and its not an overheating problem that checked out fine also, can someone please tell me what the problem might be? This was an expensive computer and overall i am happy with it until now,this should not happen on a computer of this cost!
Open Control Panel, Power Options, Set to High Performance, Open Advanced Power settings, Set Sleep and Hibernate to Never, adjust other advanced settings to your preference. If this fails to fix, Return it at once while your warranty is valid. After Dell bought Alienware they sort of went south.
Posted on Jan 23, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
You can try the following steps.
1. Turn laptop off.
2. Remove all external devices and disconnect AC adapter power cable from the system.
3. Remove the battery from the system.
4.Hold down the power button continuously for at least 5 seconds. Do not release the power button during this process.
5.Insert the battery back to the system.
6.Power the laptop back on.
Try using touchpad again.
Posted on Dec 29, 2008
Check the battery charge here.
Here is also some useful battery info
Posted on Feb 06, 2010
This may be a heat issue. First blow and vacuum out as much dust as you can from the area around the vents. (Opening a laptop to clean is doable but not always easy since you need to get the dust away from the CPU and memory. See the service manuals for the section on getting at the internal parts.) Make sure the laptop is not on a soft surface that will plug the vents; better is to have it at a slight angle (a laptop stand with fans is an option). Find a way to show the internal temperature of your compontents. In XP I liked Everest from Lavalys (it gave CPU temp and hard drive temp since my computer had those sensors). I haven't found a new one in Win7.
I hope this helps.
(doing a hard shut-down always triggers the disk check in case the head hit the disc with the sudden power fluctuation)
Posted on Feb 21, 2010
Tips for a great answer:
Sep 23, 2013 | Dell Alienware M14x Notebook
Mar 10, 2013 | Dell Alienware M14x Notebook
Jan 18, 2013 | Dell Alienware M14x Notebook
Dec 13, 2012 | Dell Alienware M14x Notebook
Nov 26, 2012 | Dell Alienware M14x Notebook
Sep 17, 2012 | Dell Alienware M14x Notebook
Apr 08, 2012 | Dell Alienware M14x Notebook
51 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: