Question about Dell Alienware M14x (dkfobs15) PC Notebook

1 Answer

My m14x keeps shutting down when i usethe keyboard

My alienware laptop is 6 months old and out of the blue it just started shutting down or hibernating whenever i am using the keyboard,this is so frustrating! I have made no changes to it at all,I did make sure everything was updated.I have tried the battery pull, changed the settings to moderate,and have done all the system checks everything comes back fine and its not an overheating problem that checked out fine also, can someone please tell me what the problem might be? This was an expensive computer and overall i am happy with it until now,this should not happen on a computer of this cost!

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  • Dell Master
  • 7,627 Answers

Open Control Panel, Power Options, Set to High Performance, Open Advanced Power settings, Set Sleep and Hibernate to Never, adjust other advanced settings to your preference. If this fails to fix, Return it at once while your warranty is valid. After Dell bought Alienware they sort of went south.

Posted on Jan 23, 2013

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Try taking out the memory and put it back it. I probablly needs to be reset

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SOURCE: dell inspiron 1525 touchpad not working properly

Hello,

You can try the following steps.

1. Turn laptop off.
2. Remove all external devices and disconnect AC adapter power cable from the system.
3. Remove the battery from the system.
4.Hold down the power button continuously for at least 5 seconds. Do not release the power button during this process.
5.Insert the battery back to the system.
6.Power the laptop back on.
Try using touchpad again.

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SOURCE: Dell 1525 laptop keeps freezing

i am suspesioning on Rams. maybe overheating also does that.

Posted on May 30, 2009

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SOURCE: Restored a windows program (XP I believe) and

Check the battery charge here.
http://support.dell.com/support/edocs/systems/vos1000/en/OM/html/battery.htm#wp1066776
Here is also some useful battery info
http://www.fixya.com/support/r3743571-long_will_battery_in_portable_computer

Posted on Feb 06, 2010

  • 5125 Answers

SOURCE: My dell laptop keeps freezing. I turn it on and it

This may be a heat issue. First blow and vacuum out as much dust as you can from the area around the vents. (Opening a laptop to clean is doable but not always easy since you need to get the dust away from the CPU and memory. See the service manuals for the section on getting at the internal parts.) Make sure the laptop is not on a soft surface that will plug the vents; better is to have it at a slight angle (a laptop stand with fans is an option). Find a way to show the internal temperature of your compontents. In XP I liked Everest from Lavalys (it gave CPU temp and hard drive temp since my computer had those sensors). I haven't found a new one in Win7.

I hope this helps.

Cindy Wells
(doing a hard shut-down always triggers the disk check in case the head hit the disc with the sudden power fluctuation)

Posted on Feb 21, 2010

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1 Answer

M14x overheating


Overheating When the CPU overheats then it will shut down (i.e. thermal overload) and won't boot up again until it has cooled down. If this is the problem is not fixed then the CPU will eventually fail.
A faulty fan causes the problem or the fan and heat sink assembly are clogged with dust.
Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged with dust the remove the dust and make sure the vents are clear and dust free. Use a small brush and can of compressed air to do this.

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There is no number lock key as such, You could either use an external usb keyboard or an on screen keyboard program.

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Hi,

I know people who have tried but haven't had much luck. They use a USB capture device in review mode instead but you may get a slight delay on some cheap models but a good quality one is pretty instant.

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