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Why can't I make or receive calls without getting a recording saying it's Verizon and am being transferred to outside operator to make collect call with credit card.

When someone calls me it says not available

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Go back to the place of purchase and ask them!

Posted on Jan 23, 2013

  • Sandy Wyman Jan 23, 2013

    I already did that and they gave us the same phone # I tried yesterday and didn't get anywhere

  • Leigh Perlmutter
    Leigh Perlmutter Jan 23, 2013

    Tell them that is NOT a satisfactory answer and threaten to return phone!

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This is a standard phone so I'm assuming you're using this in a home or small office, connected direct to a regular phone line, and that you're using calling services from your phone service provider. 3-way calling works as you describe: you press flash to get dialtone again, call the other party, then press flash again to connect the two so all three of you can talk. The point is that this is 3-way calling, not a forwarding or transfer function. You can't transfer a call to another number this way. Since you initiated the 3-way call, the connection requires you to be there; when you hang up the connection between the other two parties is broken.

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