Question about HEWLETT-PACKARD Compaq Presario CQ60-615DX Notebook

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My compaq presario powers off suddenly even if it is conected to AC

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  • Sergio Fajardo
    Sergio Fajardo Jan 23, 2013

    Thanks, but the fact is that it reboots inmediately. It is not the OS because I had tried Windows and Linux, the problem started only when working with battery, now is with both battery and AC

  • Sergio Fajardo
    Sergio Fajardo Jan 25, 2013

    I know that it is not over temp, there's something wierd, without an os loaded it won't shutdown eg. if I boot from a diagnostics CD. But with an OS loaded Windows or Linux it will reboot after an hour.

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Overheating When the CPU overheats then it will shut down (i.e. thermal overload) and won't boot up again until it has cooled down. If this is the problem is not fixed then the CPU will eventually fail.
A faulty fan causes the problem or the fan and heat sink assembly are clogged with dust.
Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged with dust the remove the dust and make sure the vents are clear and dust free. Use a small brush and can of compressed air to do this.

Posted on Jan 23, 2013

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