Question about AT&T Blackberry Curve 8300 Smartphone

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Blackberry keeps turning off and freezing

I have a blackberry 8700. It shuts off then restarts itself. And also the screen freezes and have to remove the battery to get it up and running again. I have a Blackberry Curve and it keeps turning off and freezing as well. I have removed the battery, replaced it and that turns the phone back on. It shows a full charge but will not let me see my text messages, listen to messages or go anywhere on the phone..........This phone is only 4 to 6 months old at that.......Please help I have had no phone all day

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  • sassynthor Feb 01, 2009

    My phone turns off in the middle of conversations or textn then comes back on. I get the white screen then it reboots i guess...jus got it yesterday and its p..ing me off,

  • sassynthor Feb 01, 2009

    my phone turns off in conversations and textn.......what do i do

  • Dina4444 Feb 02, 2009

    Soooooo frustrated with this phone.....less than 6 months old and it shuts off, freezes, drops calls all the time, and everyone is complaining they cannot hear me. I can hear fine but they say that my voice is super quiet and muffled.......So ready to just chuck it thru the window at Verizon!!!!

  • Anonymous Feb 14, 2009

    yea

  • angwise Feb 17, 2009

    I have the 8310. I am having the same issue unless I plug it in. While plugged in, it doesn't have this problem. Who wants a corded cell phone though? But I'm wondering, is it the phone or the battery that is causing the problem?

  • dj sillaw Mar 28, 2009

    i have a blackberry 8300 that i got tiredofit it just keep turnnig off on the middle of conversation after that i can't even turn on unles i take the battery out and put back. i was just wondering if i need a new batterey or

×

5 Suggested Answers

PCguy30
  • 164 Answers

SOURCE: blackberry keeps turning off and freezing

Hi,

Sounds like the device need the lastest firware "device Software" installed. You can do that from the Desktop Manager.

Download the latest "Device" software from www.blackberry.com

Hope this helps, please don't forget to rate me.

Thanks.

Posted on Mar 14, 2009

  • 9 Answers

SOURCE: GSM wont turn back to EDGE on my Blackberry Curve

Go to "manage connections". Choose "mobile network options" and change the network selection mode to manual. The phone will search for a minute then show a list of available networks. You should be able to select Edge from there.

-Neil

Posted on Jul 03, 2009

Bajanguru
  • 7752 Answers

SOURCE: blackberry isn't turning on

Try this method it works

When your device fails to start, it show one of these symptoms:

1. Totally dead.

2. Trying to restart, LED activity only.

3. Failed to start, a white screen with an error message.

__________________________________________________ ________

1. Physical damage, water is the worst enemy of delicate electronic device. Try drying it with a desiccant and replacing the battery. If there is no activity, you can still try the last ditch technique, nothing to loose anyway.

2. Your device is not able to start, something has gone wrong and the OS is corrupt.


3. Geeks call this an "Uncaught exception error". That is a polite way of saying, the last thread has terminated, the OS has halted because it is corrupt.

In many cases, the Application Loader can be used from Desktop Manager or Windows,

If that fails to connect, there is one final solution. Go Old Skool ...

__________________________________________________ ________

The good news, starting from scratch, you will be back in service in a couple of hours. biggrin.gif


2. You need to install a BlackBerry OS file that is specific to your device. The original version, as supplied by the carrier, is the safe choice, but you can use any model specific version.

3. Once the OS has been installed, you have to prepare it for the device.

Select Start / Computer and select the Drive C: Icon.

Open Program Files / Common Files / Research in Motion / AppLoader.

Navigate to the bottom and delete the file Vendor.XML file.

4. You are now ready to restore your device. Verify that BlackBerry Desktop Manager is NOT running. Plug the device directly into the computer's USB port.


Posted on Feb 04, 2010

Bajanguru
  • 7752 Answers

SOURCE: Blackberry curve 8320 freezes

you should take it back and get a new one

Posted on Feb 04, 2010

Bajanguru
  • 7752 Answers

SOURCE: blackberry curve won't turn on...

you need to try and reflash the OS

When your device fails to start, it show one of these symptoms:

1. Totally dead.

2. Trying to restart, LED activity only.

3. Failed to start, a white screen with an error message.

__________________________________________________ ________

1. Physical damage, water is the worst enemy of delicate electronic device. Try drying it with a desiccant and replacing the battery. If there is no activity, you can still try the last ditch technique, nothing to loose anyway.

2. Your device is not able to start, something has gone wrong and the OS is corrupt.


3. Geeks call this an "Uncaught exception error". That is a polite way of saying, the last thread has terminated, the OS has halted because it is corrupt.

In many cases, the Application Loader can be used from Desktop Manager or Windows.

If that fails to connect, there is one final solution. Go Old Skool ...

__________________________________________________ ________

The good news, starting from scratch, you will be back in service in a couple of hours. biggrin.gif

Note: Windows 7 beta is not compatible with these instructions.

1. ...

2. You need to install a BlackBerry OS file that is specific to your device. The original version, as supplied by the carrier, is the safe choice, but you can use any model specific version.

3. Once the OS has been installed, you have to prepare it for the device.

Select Start / Computer and select the Drive C: Icon.

Open Program Files / Common Files / Research in Motion / AppLoader.

Navigate to the bottom and delete the file Vendor.XML file.

4. You are now ready to restore your device. Verify that BlackBerry Desktop Manager is NOT running. Plug the device directly into the computer's USB port.

We are about to venture into the bowls of the beast. Windows is not suitable for this job, we are going to invoke the Command line interface with an option switch.

Windows XP: Start / Run... / Command

Posted on Feb 04, 2010

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1 Answer

I lost my address book icon on my blackberry 8700


First, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

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1 Answer

There is an hourglass on the screen and the phone will not work.


Remove the back cover and remove and reseat the battery. Allow a few minutes for it to boot back to your main screen.

Then, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

If the issue is still present, then it could be hardware related, and may need to be repaired or replaced. I would then suggest contacting your Provider for Hardware Support.

Jan 14, 2010 | RIM BlackBerry 8700

1 Answer

Mysony ericson g900 keep on restarting by itself especially when it's on charging mode


restarting could mean that there is some program some freezes and only alternative is restarting. factory reset should help. my g700 freezed many times on the day and i get it to service, they gave me a new phone, g900.
sorry for bad english!

Oct 08, 2009 | Sony Ericsson G900 Smartphone

1 Answer

Pantech slate freezing


The firmware on the phone needs to be reflash or the battery need to be replaced.

Jul 01, 2009 | RIM Blackberry Curve 8300

1 Answer

Blackberry curve 8320 freezes


you should take it back and get a new one

Mar 18, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Blackberry keeps turning off and freezing


Hi,

Sounds like the device need the lastest firware "device Software" installed. You can do that from the Desktop Manager.

Download the latest "Device" software from www.blackberry.com

Hope this helps, please don't forget to rate me.

Thanks.

Jan 25, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Uncaught Exception Error and my berry keeps freezing up!


Make sure you install desktop software on your PC not the blackberry :) then connec to the phone backup necessary files contact lists etc and reset the phone to factory. I can walk through this proccess if you need further clarification.

Dec 30, 2008 | RIM BlackBerry Pearl 8100

2 Answers

Reset blackberry 8700


same here. downloaded theme, reset in little box, turns on and off. 

Apr 16, 2008 | RIM BlackBerry 8700g Smartphone

1 Answer

Blackberry Keeps Freezing Up


It is not supposed to occur in a Normal Phone. You should try formatting the Phone (Don't forget to make a Back-Up Copy of the Data in your Phone before).

Apr 01, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Freezing


The freezing may be because the logs are full. I had this issue and then set the log levels to "7 days". Everything worked well after that. I found this solution on some other website.

Press "Cntl-Shift-L" and then press Menu. Under "Tools" you will find the option to set Log Duration. Before that, you should clear your log. Hope this helps.

Jan 14, 2007 | Nokia 9300 Handheld

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