Question about Black & Decker AV1200 DustBuster Handheld Vacuum

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HV9010P ROLLER BRUSH DOESN'T MOVE

Vacuum picks up fine with just the hose, when I attach the roller brush unit (pet attachment) roller brushes do not move, does not pick up anything...I found a flexible rubber circle in the plastic bag..is this a belt for the roller brush?? Black and Decker customer service is bad..will never buy a B&D product again!

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That is probably the belt. Open up the bottom screws and take a look. The cat or dog hair usually gets stuck in the ends of the rollers and stops the belt from effectively pushing the roller. You may find that the belt is still on the drive and the roller. If you do just clean out the roller.

Posted on Jan 22, 2013

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Posted on Jan 02, 2017

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1 Answer

Why the Dyson dc 41 roller brush will not turn?


Try these steps:
  • Check the button that turns off the roller brush to make sure you didn't press it by accident.
  • Unplug the vacuum and clear pet hair and other debris off the roller brush. It may stop as a safety feature if the roller brush is too restricted.
  • Make sure the belt to the roller brush is placed correctly and not broken.
  • Press the roller brush reset button. It may be located on the side of the vacuum's head, or inside the handle. The switch may need to be replaced if it's defective.
  • The roller brush is disabled while the handle is in the upright position, so tilt the handle backwards while testing the roller brush.
I hope that helps you!

Jun 21, 2014 | Dyson Dc 41 Ball

1 Answer

My upright vacuum has started to leave a line of pet hairs when I vacuum, the suction from the hose seem fine.


try looking at the roller ,right at the back of roller ,turn it off and get something like a tooth brush or bottle brush to clean at back of roller

Apr 08, 2013 | Electrolux Vacuums

1 Answer

My vac cleaner doesn't pick up.


Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


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Here's another picture, that is the RIGHT way to install the soleplate:


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I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


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Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.
..

Jan 13, 2013 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

When we changed the belt the new belt broke right away and the brush roller wouldn't spin. My husband cleaned off the roller and got it moving slowly again, but when we went to re-attach everythin


the thing you call wheels are actually called roller bearings that fit at both ends of the brush-roll there probably seized up you can get a new brush-roll with bearings from the link below.
http://dirtdevil.com/parts/category/brushrolls-uprights/

Oct 30, 2012 | Dirt Devil Breeze Bagged Upright

1 Answer

The brush on my Pet Power Mate attachment for my Kenmore isn't spinning. can it be fixed?


In my case the brush was seized on the axle. A wad of pet hair had wrapped one end and melted the plastic roller a little, binding it to the axle. Take the powerhead apart; Pull the white ends off the axle; Push the axle out; ream out the holes in the roller ends with the proper sized drill (#12 or 3/16", I think...close is good enough); Clean any debris out of the roller and steel wool the axle if necessary; Light oil lube job; and reassemble.

Feb 02, 2012 | Kenmore Vacuums

1 Answer

The brush roller is not rotating on my Kenmore Whispertone. It will pick up on floor surfaces. Help!


Be sure that there are no fibers wound around the roller or lodged in the wheel well of the brush roller. That is usually the cause of a brush roller not rotating. You might need to use scissors to clip the fibers and then pull them from the roller. The fibers might range from human and pet hair to carpet fibers, threads, string, yarn, embroidery floss. They wind around the roller and eventually "tighten up" so that the rotator will not move. I have found that, depending on my current craft project, I may have quilting thread, knitting yarn, embroidery floss, or other such goodies wrapped around the roller. When our daughters were at home we would have long, beautiful blonde hair tangled in the roller. I hope this helps.

Nov 10, 2010 | Kenmore 23313 Whispertone Bagged Canister...

1 Answer

My Kirby Ultimate G does not have enough suction to pick up pet hair. Is there anyway this can be corrected? I felt under the vacuum when it was running, the roller is running, but I felt very little...


An Ultimate G has lots of suction. If you turn on your vacuum and the bag immediately inflates - that is how you can tell if your Kirby is moving air (suction). There is a more modern brush that came out with the Ultimate G Diamond and the Sentria that has stiffer bristles that dig up pet hair better.

Another way to test the suction is to spread some baking soda onto a hard floor and vacuum it up - you can see how much suction your Ultimate G has, or take off the vacuum head and put on a hose and test the suction at the end of the tube.

Ways to increase your Ultimate G cleaning efficiency. Take off the vacuum head and remove the brush roller. Attach your hose attachment and **** vacuum out the head. Put on a new belt, and remove any hair and or string or threads that may be wrapped around the brush roller. Put the roller back on and on the ends of your roller you will see that the ends spin and have numbers on them. If your vacuum brushroll is original - you could have your bristles rather worn and so you can align the #3 on BOTH sides of the brushroller. This would be a good time to consider upgrading to the Sentria Brush.
Remove the bag, and replace with the CLOTH Kirby bag. It has the best filtration and it has the best airflow (which increases what you are referring to as suction). If you want to go the cheap route - at least get the paper Micron Magic with HEPA filtration (but it has slightly less air flow)
Remove the side mini emptor from the vacuum and check to see if there is anything clogged up on either the vacuum or the mini-emptor.
If your engine is running and inflating the bag and you replace the belt, the brush roller and to the cloth dust bag - your vacuum should pretty much run like a brand new Sentria Vacuum. Your vacuum system is outstanding, but may benefit from a little TLC if you have been neglecting it.

Mar 19, 2010 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

I have a wind tunnel vacuun and the roller will not turn


There is only one motor which turns the turbine and brush. Therefore, if the suction from the turbine works check the belt by removing the bottom plate of the vacuum and look for the belt attached to the brush roller or if only a piece of the broken belt is inside the unit. If the belt is attached and intact look for a mechanical switch to turn on and off the brush and make sure it is not on bare floor or off. Look on one of the edges of the brush assembly for the clutch which is attached to the mechanical brush switch with a rod. The clutch will close and open when you move the mechanical switch. If you cannot turn the brush unit by hand you may need to remove some objects such as string or hair from wrapped around the clutch or brush.

Jan 20, 2010 | Vacuums

1 Answer

Vacuum doesn't vaccum!


Sounds like there is a clog near where the hose conects to the lower brush part.. Try to look up in there.. Under the brush there should be an opening that goes into the hose.. There might be a clog there..

Jul 08, 2009 | Bissell Upright Vacuum - The Pet Hair...

1 Answer

Kirby G6 attaching fluffer brush on shampooer


Sure can,

You have two choices,
1.) To use your shampoo attachment, you'll need the fluffer shield, To set up the attachment seperate the tray assembly (the part that holds the roller brush) from the nozzle assembly (the part that attaches to the machine). Now seperate the roller brush from the tray (easiest way is to pull the belt). Insert the roller brush into the fluffer shield (it only goes one way). Insert the fluffer shield with the roller brush installed into the nozzle assembly the plastic shield will be faced towards the front of the machine. Turn belt lifter to where the red arrows match and attach to the front of the machine. Turn belt lifter to where the green arrows match and you should be in business.

2.) Your using the floor buffing attachment it the easiest method just put on like the floor nozzle (thing you vacuum with).

Jul 21, 2008 | Kirby G6 Bagged Upright Vacuum

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