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Hello,my xbox 360 keep shutting down an when I look at my AC adaptor its red an not green can u help? I unplug until cool down an it shut down after game play of ten minutes,is it my AC adaptor?

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Which xbox do you have , if its a slim 99% its the adapter , if its an old phat its your xbox

i suggest you borrow your friends adapter and test it if there is anything wrong with your xbox :)

Posted on Jan 25, 2013

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Posted on Jan 02, 2017

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  • 129 Answers

SOURCE: My xbox 360 works fine playing the games that are demos

there might be a short.
other then that i might just think that your power adapter is failing and you need another one.

Posted on Dec 01, 2009

  • 12 Answers

SOURCE: As playing Xbox 360 system shuts off two red lights occurs.

2 red lights is overheating you can try and leave the console alone and see if that cools it down, sometimes this will work.If it does not you will need to get it fixed and to do this you should use a good Xbox 360 Repair guide or send it in.

Posted on Nov 05, 2011

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MY SON'S XBOX 360 KEEPS SHUTTING OFF AFTER PLAYING FOR ABOUT 5 MINUTES. IT HAS THE FAN ATTACHED TO KEEP IT COOL, BUT IT STILL SHUTS OFF.


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XBOX360


Hey 2hitz,

According to information provided by the manufacturer, when the power supply light is red this can typically mean that the XBox 360's external power supply (AC adaptor) has encountered a problem and may need to be repaired or replaced. Most problems encountered are typically limited to an issue where the system has overheated or there is too much voltage/electrical current for the power supply to handle.

I'd first suggest checking to see if the AC adaptor is properly connected to your XBox 360 or is warm to the touch. If the adaptor is hot, you may wish to unplug the adaptor for several hours to cool before reconnecting it to your XBox 360. Even if it is fairly cool, you may still want to see if disconnecting and reconnecting the adaptor resolves the issue. If the power light changes from red to an orange hue once you do, this can mean that the power supply may not have been securely attached and the unit is now in standby mode.

Next, if you have access to a second power adaptor, you may want to see if switching adaptors resolves the issue instead. If the XBox 360 goes into standby mode with a different adaptor plugged in but not the original, then the original adaptor may be defective and be in need of replacement.

Please keep in mind however, that if the lights around the power indicator light are also flashing red this may be a sign of an entirely different hardware problem. If you are seeing any of the lights in the outer ring light up, you may want to take note of which ones (and how many) are lighting up at any given time. Typically one flashing red light in the outer ring may indicate a hard drive problem, two red lights may indicate the XBox 360 itself has overheated, three red lights mean that the unit requires service/repairs, and four red lights mean that your audio-video (AV) cable isn't securely connected.

If you're still not quite sure how to proceed, you can always visit Microsoft's knowledge base website for more information and suggestions by using the link I've provided below:

http://support.microsoft.com/

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

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Check the power brick. When the 360 is on, the light should be green, otherwise it is broken.

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