Question about Gaggenau Refrigerators
Do you have a contact number please it is urgent the fridge is off and everything will spoil. Plus the freezer has a limited capacity and we cannot find any rekiable service facility for Gaggenau in marbella or Fuengirola or even Malaga or Puerto Banus.
Just had the same problem with my side-by-side.
In my case, the solution was to empty the freezer side, to access a back panel INSIDE the freezer covering the fan and cooling coils. Two screws held the back panel cover on, and when I removed the panel cover I found the cooling coils to be totally iced up, preventing the flow of cold air into the fridge side. I left the freezer open for a few hours until all the ice was melted, before replacing the inside panel. (I used a blow dryer to help speed up the ice melting).
Everything's working fine now for me - good luck with yours!
Posted on Nov 17, 2008
You have something wrong with the vent going from the freezer to the fridge. You probably have a defrost problem and ice is blocking the vent that goes from the freezer and comes out in the roof of the rerigerator compartment. Replace your defrost timer and bimetal.
Posted on Sep 11, 2009
The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.
Posted on Mar 11, 2010
Testimonial: "Thanks, I have checked that, but the vent at the bottom of the fridge section is a rigid plastic grill, which doesn't, nor looks like it should move. "
SOURCE: I have a Westinghouse frostfree
I am not sure if your freezer is working correctly if the fridge compartment is not at the right temperature. The way refrigerators work is that the fridge compartment is indirectly cooled by the freezer. The evaporator coils that cool the freezer, also cool the refrigerator. There is a fan in the freezer section that draws air from the refrigerator and blow them over the coils. The vent to the refrigerator could be blocked by debris or ice build up if the defrost circuit has failed. In order to check, you need to remove the back panel from the freezer section to check the condition of the coils/vent. Also check the fan in the freezer and see if it is operating. If the coil is encased in ice, then the defrost circuit has failed and that needs to be fixed otherwise the freezer will not cool to the correct temperature.
The way the defrost circuit worksis that normally the compressor has power for 8 hours, then the timer cuts power off and sends power to the defrost heater for about 45 minutes. The heater is attached to the coil and warms up the coil to melt the ice. When the coil reaches about 40 deg F, the thermostat which is in series with the heater, opens up cutting off power to the heater. This prevents the freezer from getting too hot. After the 45 minutes are up, the timer switches the power back to the compressor again to restart the 8 hour cooling cycle.
Any of the three components can fail causing you not to get the defrost cycle to work. Typically the timer stops advancing so you either stay in permanent cooling or defrost mode. Or the heater burns out so it can
Posted on Mar 13, 2011
Testimonial: "didnt know where to start at first, but this was enough info to help me out and fix the fridge. thanks."
Thank you for using Fixya.
If there is no cooling at all , before we go further we must confirm the first step of confirming the compressor and gas pressure. So shut off the fridge and leave it off while you clean and check the evaporator for frost. If frost is seen it is a good indication as the compressor is working with sufficient gas within.Now since the service man has said there is a leak the problem can also be in the compressor or the sealed system.So it is best to take an estimate for a guranteed repair , if not it is best to scrap and buy a new one. Please check this link for tips to work.
Thank you for using Fixya.
Posted on Aug 25, 2011
Testimonial: "Thank you very much for you advise. We give it a try. It's just too darn bad for the prices we pay, that they make garbage these days. "
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