Question about Dell Latitude D620 Notebook

1 Answer

My Dell Latitude has Video issues please help

OK i received this pc from a user to find that all you could see was $ signs on the screen, i reformatted and reloaded the Operating system. which works for when its fully booted but when it shows the bios splash screen the dollar signs and red lines are still there, the RAM is known good, Harddrive is known good, pressing on the screen doesn't change the discoloration or patterns. i think the integrated video card is going but i was hoping to find a different answer or maybe something i overlooked. please help. PS the warranty ran up :(

Posted by on

  • will oni
    will oni Jan 22, 2013

    I have a dell latitude D620, you can't reseat the graphics card because it's integrated with the motherboard.

  • Anton Trdi? Jan 23, 2013

    change driver with WHQL version or install lower versions of drivers and see if works



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 200 questions.

  • Expert
  • 245 Answers

What kind of computer do you have ?

first try opening the case and re-sit the graphics card and then boot

Posted on Jan 22, 2013


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 2 Answers

SOURCE: Error code 2000-0146 in device Hard Drive 1

I just had this same problem a few weeks ago. This error code means you have a bad sector in your hard drive which is cheap and easy to fix. You just need to unscrew the bottom screws holding your hard drive in and place the old cover on the new hard drive you buy. Screw that new one in and reload your programs. Your computer will be as good as knew after that. Look on your invoice to get the hard drive specs so you can buy a new one or just enter your service tag on the dell site and check out the specs of the ones they offer for upgrade.

Posted on Jul 31, 2009

  • 177 Answers

SOURCE: Dell Inspiron E1705 will not power on

yeah, looks like a bad mainboard.

Posted on Aug 01, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a dell latitude d830 with windows vista business i need to reset my user password

Dear user,

on the log in screen, there is a reset option. please try that and see.

Aug 12, 2012 | Dell Latitude D830 Laptop Computer PC...

1 Answer

I have a Dell Latitude D510 PC Notebook i want to connect to my tv but when i press fn and f8 it says unsupportive.. im running vga cord... and its not the cord cause my dell desktop works fine.. please...

Try adjusting the resolution, if you right click on the desktop and go to properties/settings and move the slider in the screen resolution (xp users/ if using a different OS you are looking to adjust the screen resolution). the issue happens because your laptop most probably does not not support 1080 but it will support 720 which sadly means u can not project fully on the TV. good luck

May 14, 2011 | Dell Latitude D510 Notebook

1 Answer

When i turn my computer dell latitude d620 on it comes to the dell screen then the windows xp screen and then it goes black with nothing more than the mouse. what could be the problem?

This sounds like a video issue. Try starting the system into safe mode (after the dell screen, tap F8 to get the startup menu and then select safe mode) When in safe mode, go to the control panel and remove the display adapter driver from the device manager under System > hardware tab. Try booting into normal mode windows- you should be able to get into windows at that point. Download and reinstall the graphics driver from If the issue reoccurs after you've reinstalled the graphics driver, it means that the video card on your system has gone out. At that point, contact Dell technical support if you are in warranty to get service- if not, try pricing the replacement video card from Ebay or Dell parts service.

Oct 05, 2010 | Dell Latitude D620 Laptop (Latitude-C620)...

1 Answer

Change settings

You have to sign in as the old user. go to Start - Control Panel - Users, create the one you want, and then log off and log in as the new user and then go to Users and delete the old one and that's it. You can add a password and a picture as well.
Please keep in mind that you will loose the old files the user had.
I hope this helps. Please don't forget to rate and provide positive feedback for our fast-free support today. Thank you :D

Apr 30, 2010 | Dell Latitude C640 Notebook

2 Answers

Dell Latitude D800 no view on screen anymore.

Try pressing function the whatever f key a screen icon is on

Jan 17, 2010 | Dell Latitude D800 Notebook

1 Answer

Dell latitude D610 back light dos,t on i check my inverter or balk light both are OK working properly another laptop issue in my motherboard please help what i,m doing. i,m a technical person.

Ok I am guessing since you are looking at the inverter and backlight tube you have a no video issue. If you have tested both of them on another pc you may try pulling the lcd screen and placing it in your second laptop. If you are thinking your lcd screen is good start running down the solder points where the inverter connects to the mainboards power grid. Check voltage powerr in and out of the inverter plug too.

Dec 30, 2009 | Dell Latitude D600 Notebook

1 Answer

System won't start up.

OK, your system appears to be posting but you have a NO VIDEO issue. Most likely the issue is a backlight failure of the LCD screen. If available, you can connect an external monitor to the VGA port and press FN+F8 to toggle between the LCD and the External screen (Wait 15 seconds between toggles)
The components are fairly easy to replace and available on Ebay.

Nov 21, 2009 | Dell Latitude D810 Notebook

1 Answer

Unable to send and receive data via bluetooth

you need to turn on bluetooth by using function keys. Press Fn button and button with sign of antenna simultaneously.

Sep 14, 2009 | Dell Latitude D600 Notebook

1 Answer

Dell Latitude D620, Black Screen/Power On

It is the backlight! That laptop uses a fluorescent lamp. It is bad.
If you look carefully at the screen, you will see the Windows desktop (or whatebver you are running). It just needs to be lit up.... from the back. Tel them to replace the LCd screen or replace the lamp.

Hope this helps!

Sep 07, 2009 | Dell Latitude D620 Notebook

1 Answer

I would like to have the user Id screen

Click Start-->Control Panel

Click User Accounts

Click Change the Way Users Log on or Off

Make sure that Enable Login Screen is check, as well as "Enable Fast User Switching"

Hope this helps!

Jun 09, 2009 | Dell Latitude C610 Notebook

Not finding what you are looking for?
Dell Latitude D620 Notebook Logo

30 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Alun Cox

Level 3 Expert

2678 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides