Question about Pentax Optio M20 Digital Camera

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My Pentax Optio M20 will not turn on.

Batteries were depleted as indicated on the screen but when batteries were replaced the camera would not turn on.

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Hi there - I just experienced this problem with a Pentax Optio S30 (it appears to be pretty common). The fix I discovered (that works), is to insert your batteries (make sure they're fresh), and then press and hold the "on" button plus "Menu" button, together at the same time. Hold until the firmware resets (a message will pop up on screen and the camera will reset). Voila! It works again for as long as the batteries are in and operational. Also note that in my case, if the batteries are taken out, I have to go thru the reset process again, but at least I have the camera back up and running. Hope this helps others!!

Posted on Jan 03, 2012

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Make sure the batteries are good. If the batteries are brand new, then it must be something with the camera, and you should take it in and have it looked at. Good luck.

Posted on Jan 27, 2009

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My pentax optio m20 wont turn on


Take out the batteries and clean contacts with alcohol and a Q-tip the long ones like a doctor uses are better. If the batteries are more
than two years old I would replace them. I take it that this camera
probably uses AA. Reg. Alkaline batteries would be alright just to
try it with if you get it working then I would put a set of lithium batteries in it as these last far longer.You can also buy rechargeable AA batteries. If it has a lithium L-Ion rechargeable battery pack and it
is several years old you may want to buy a new one for it. There is
several reasonable sellers on Ebay with the proper battery for your camera. If this don't solve your problem I would say the camera is done. In my experience these new cameras just don't last as long as the old manual film cameras.

Sep 02, 2011 | Pentax Optio M20 Digital Camera

1 Answer

I have the Pentax Optio M20 which was in perfect condition when I bought it. I always took care of it and left it on nice room temperatures. I had this camera for only about 9 months when it started to not...


Are you saying the batteries are not depleted? You've checked them? The camera should be under warranty. If I were you, I would go to the Pentax website, click on support and then on live chat to type back and forth with a technician who can either solve the problem or tell you what your next step should be.

Oct 26, 2010 | Pentax Optio M20 Digital Camera

3 Answers

My pentax m20 optio wont turn on.. it says battery deplete..


Hi there - these are older posts, but I just experienced this problem (it appears to be pretty common). The fix I discovered (that works), is to insert your batteries (make sure they're fresh), and then press and hold the "on" button plus "Menu" button, together at the same time. Hold until the firmware resets (a message will pop up on screen and the camera will reset). Voila! It works again for as long as the batteries are in and operational. Also note that in my case, if the batteries are taken out, I have to go thru the reset process again, but at least I have the camera back up and running. Hope this helps others!!

Apr 21, 2009 | Pentax Optio M20 Digital Camera

1 Answer

Pentax Optio M20


Maybe.
But it does seem to be a lens problem. Possibly the lens is out of sync as mentioned in another post here.If there is a grinding, the lens is probably damaged by dirt or sand.
Make sure the batteries or battery is fully charged.

May 31, 2008 | Pentax Optio M20 Digital Camera

1 Answer

Pentax optio m20 .. on-off immdly


i got it!!! on my cam i hold down the menu button at the same time power on, it will showup a " ver 1.00" and lens move a little maybe u have to do it 2 times but second time it should work

Mar 25, 2008 | Pentax Optio M20 Digital Camera

2 Answers

Pentax Optio M20: won't work.


ok have same problem press the power button and and the play> button at the same time. your screen will come on but not lens. then hold the play button down untill lens come out. this will work for you , you may have to do it a couple of times but it will work

Jan 20, 2008 | Pentax Optio M20 Digital Camera

1 Answer

Optio M20 Beeping


You certainly need to use high capacity Ni-Mah or lithium batteries. Using alkaline would have caused overheating and may therefore have damaged the board. You are right to ask is a repair worth it? Almost certainly the answer is no even if possible. There are usually no spare parts available. Go back to tech support and this time simply report the bare facts -'It wont stay on'. Say nothing about the battery situation. Depending on the age of the device you may be offered a reasonable swap out price.

Jul 14, 2007 | Pentax Optio M20 Digital Camera

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