Question about Brother IntelliFAX-2840 Laser Fax Machine

Open Question

Sending a long distance fax - Brother IntelliFAX-2840 Laser Fax Machine

Posted by on

  • Lisa Stewart Jan 24, 2013

    We have an access code that we have to enter in after the long distance fax number for billing purposes and when we enter the code it tells us the code is wrong. It's the same codes we have used for years. This is just a new fax machine for us.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brother Fax 2910 Connection Problem


It's a problem with your long distance carrier

Jun 28, 2010 | Brother IntelliFax-2920 Fax

1 Answer

Why is it when I am sending a long distance fax to another state I receive a code that says G3.


There are several reasons this could be happening.
  1. Does your office allow for long distance dialing and if it does, do you need to "Dial 9" or some code before dialing long distance?
  2. Have you dialed "1" before the area code?
  3. Is the area code correct?
These are the most common reasons why you would get a long distance error while faxing. Hope you find this useful.

Nov 16, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

2 Answers

When I try to fax there is a beeping sound. the report says the line is busy/noresponse


i would first reset up the machine in send and receive mode, is there dial tone. let me know what happens

Dec 15, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Can't fax


Can you send faxes to a local number? If you can the problem is likely to be that there is no long distance carrier set up for your new VOIP service. You could also try using a regular telephone connected to the same jack as the fax uses to try dialing a long distance number, this may give you a hint as to what's wrong. You should also contact Comcast tech support about this problem, the VOIP box may not be properly configured for long distance service.

Carl

Dec 04, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Unable to send faxes long distance


Do you have to dial a code for long distance access?

Oct 29, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Long distance faxing


Check out first with your Telephone services, and then since it take time for fax for a long distance so wait for 10 minute to complete a page.

Also read the useful information for setting from Dell Website:

How To send Fax

Let me know if I can assist you further.

Regards
Ellin

Oct 03, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

I can't send faxes aut of my phone area.


there is no problem unless you do not have long distance you can only send a fax to a non local number if have long distance without it your not going to go far

Jun 30, 2008 | Brother MultiFunction Center MFC-440CN...

3 Answers

Using a calling card for a long distance fax


It will surely help if you are using a calling card that has a pinless dialing feature where you don't need to dial your pin. I use Onesuite.com calling card and it has that feature and sending a fax through regular fax machine is easier than having to dial your pin midpoint.

Apr 19, 2008 | HP Photosmart 2410 All-In-One InkJet...

Not finding what you are looking for?
Brother IntelliFAX-2840 Laser Fax Machine Logo

Related Topics:

75 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...