Question about Xerox Phaser 6010n Laser Printer - Color - 600 X 600dpi Print - Plain Paper Print - Desktop. Phaser 6010 Clr Laser 12/15ppm 1200x1200dpi Ltr/lgl Usb/enet 110v C-lasr. 15ppm Mono/12ppm Color Print - 160 Sheets Input - Manual Duplex Print - Lcd - Fast Ethern

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6010 xerox phaser print job sent not printed

Why won't it print? Computer says print job is sent and received by printer but printer does not print. connected to network, downloaded driver, checked cables, checked and rechecked printer settings, new from box.

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  • keith644
    keith644 Jan 24, 2013

    Using a MAC with latest OS.

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3 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Xerox Phaser 8550 Won't Print

I was having the same problem. Turns out the IP address in the printer was incorrect. Once I changed the IP address the printer works just fine through our network again. Find your IP address off your server and follow these steps:

1. Choose Info on display menu, press okay button
2. Choose Info pages, press okay
3. Configuration pages-printer info, press okay
4. IP address should read: Correct IP Address number should be displayed on screen.

If not follow these steps to change it:

1. Find printer setup on display menu, press okay
2. Go to connection setup-press okay
3. Network setup-press okay
4. TCP/IP setup-press okay
5. Auto should show as “Off”
6. TCP/IP should show as “On”
7. DHCP/Boot should show as “Off”

If any of these are not listed on display correctly press ok, reset to either On or Off and then enter correct IP address.

Press okay button and follow steps on display menu to exit back to main menu display screen.

Posted on Mar 26, 2009

  • 10 Answers

SOURCE: Xerox system error 09,035,43:46300.

This is from the service manual
Harry


9,035.43 through 9,038 (8500/8550/8560 only):
Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out
Sensor located at the forward end of each ink channel of the Ink Loader. The
sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This
can lead to false Ink Out messages as well as Ink Stick count faults. Using
8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick
count faults.
Troubleshooting Procedure for Ink Loader
Step Questions and Actions Yes No
1
Is the ink Genuine Xerox? Are they the
correct sticks for the model?
Go to Step 2. 1. Advise customer.
2. Replace the Ink
with Xerox Ink.
3. Run Clear ISC
Fault
test to clear
the error. The
Clear ISC Fault is
located in the
Internal
Diagnostics
Function menu.
2 Manually verify that the ink stick is able
to advance in the ink loader chute.
Check for broken or wrong type ink
sticks.
Go to Step 3. 1. Remove any
blockage and/or
replace the ink
stick.
2. Replace the Ink
Loader.
3. Run Clear ISC
Fault
test to clear
the error

Posted on Aug 25, 2010

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