Aloha. My light has a black wire and a white wire. The ballast has a black wire, white wire, green wire, and a light green or turquoise wire. My question is,,,what connects to what? Thank you so much,,,, Aloha,,,Rocke
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Don't forget this is a 240v appliance so it must be fed from a 240v circuit breaker. Once you have a 240v circuit breaker you need to run 12/3 wire with ground from circuit breaker to a box near your fixture. The 12/3 wire with ground will have; 1 black, 1 white, 1 red and a bare ground wire. With the circuit breaker OFF, hook the wires up respectively to the same colors and ground the bare wires togather with a green ground screw in the box. Turn circuit breaker on.
if you have 1 switch ! take the cabel wiv the yellow red black an green conect green to E earth , conect the to reds together that will feed the switch connect the black to the nutral on the light fiting and tape up the yellow not needed !,then take the cabel wiv only red and black , the red is connected to the other red as explaind above ,then the black is the return from the switch therfor connect it to the live tuminal on the light fiting MAKE SURE U TURN IT OFF AT THE FUSE BORD FIRST PLEASE!!!!!!!!!!!
Off hand it sounds like a loose connection. Do you know if you have aluminum wiring? This can be dangerous heating and contracting causing a spark when it comes loose. It could be that the ballast doesn't have enough air flow around it. Gets hot and shuts down. Do you have another ballast you can swap it out see if same thing happens?
Have you tried the switch yet? The plastic switches inside some ballast boxes don't do well with the heat produced by the ballast. You can try to simply bypass the switch and hard wire the ballast to the plug to test whether or not that might be your issue. If you need a new switch, just call Sunlight Supply directly http://www.sunlightsupply.com/hort/contact.aspx they should be able to send you a replacement switch.
If it is wired correctly,the only thng left is the tomestones, the contacts that the bulb connects to. Try this ;switch the two wires from the one bulb at the ballast to the other bulb on the ballast. If the other bulb now lights then the new ballast is bad and need to be exchanged.