Question about Ricoh Aficio 2018D All-In-One Laser Printer

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SC556 error This machine was given to me without a manual. The machine was moved a couple of times (remained upright but went up and down ramp of uhaul truck..kinda bumpy), so I am not sure if something came loose at that time. When I plug the machine in and power on, the screen says call for service with a SC556 error message. Please advise if I am able to fix this. Also, is there another site I am able to download the manual for this machine besides the Ricoh website? I am not able to find the manual for this machine there. Thank you so much!!!

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6 Suggested Answers

  • 2 Answers

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Posted on Jan 02, 2017

  • 328 Answers

SOURCE: Ricoh 3310L Fax machine - 'Time to change PCU'

You need a new drum. Photoconducter unit. Cost about 140.00 I sell them or you can shop on EBAY

Posted on Aug 10, 2007

  • 37 Answers

SOURCE: Service Call SC 553 on Ricoh Aficio SP C811DN Printer.

Details (Symptom, Possible Cause, Troubleshooting Procedures)
Heating roller overheat (software error)
The detected heating roller temperature stays at 230°C or more for 1 second.
• Defective PSU
• Defective lOB
• Defective EGB
Related SC code: SC 543
1. Replace the PSU.
2. Replace the lOB.
3. Replace the EGB.
This is the simptoms of the service manual , you should check that your power output is stable and double check if there is not anything like paper stuck some were in the fuzing unit wich could also cause the fuzer to over heat

Posted on Nov 16, 2007

  • 417 Answers


Hi the you will be able to purchase the PCU (Photo Conductor Unit) it is customer changeable so type in the following in google there you will be able to find a store that sells them.

Photoconductor unit for ricoh 3310

Thanks J

Posted on Jan 28, 2008

  • 132 Answers

SOURCE: Ricoh AP3800 COLOUR Laser Printer

SC 556 Pressure roller fusing lamp temperature fluctuation
The pressure roller
temperature changes by
±20°C or more in one second.
This occurs three times in one
minute or two consecutive
• Loose connection of
the pressure roller
thermistor 1. Check if the fusing unit is properly set
and connected to the main frame.
• Loose connection 2. Check if the pressure roller thermistor
connector is firmly connected.
between the fusing
unit and main frame

3. Replace the fusing unit.

Posted on Dec 01, 2008

  • 161 Answers

SOURCE: SC 366 on CL4000DN

cyan problem --check if cyan pcu is set properly or replace cuan pcu(drum)

Posted on May 06, 2009

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