Question about Gateway 500XL PC Desktop

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Video Card You responded to my question about replacing a video card. It is on the motherboard however I am unsure as to where I would plug the new one into, also, I havent a clue as to the type all sites talk about pci and something else and when I look inside my pc I dont see what they are talking about.

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  • amycorsi5 Jan 28, 2009

    I have one pci slot empty and the agp slot has something plugged into it - it looks like another plug in for a monitor. Ok I feel like a complete dunce when I plug my monitor into that slot it works. Is this a backup?

    Thanks for all of your help.

  • amycorsi5 Jan 28, 2009

    Done - not sure how it gave the other rating....clearly I am having a non tech savvy week!

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  • Gateway Master
  • 1,314 Answers

Okay this model is rather hard to find the specs for lol. I need to know what type of slots you have on the inside. You should have some PCI slots which look like this. I need to know if next to them you have an AGP slot which looks like this. (Note, the AGP is usually brown and above the PCI slots).

Based on this information, then you can purchase either a PCI video card or an AGP video card which will work in your system.

PCI Video

AGP Video.

Thanks and please rate as fixya.

Posted on Jan 27, 2009

  • Kevin Shafer
    Kevin Shafer Jan 28, 2009

    Not a problem; that is your working video! Can you come back and change this from a bad rating to a fixya rating? Thanks!

  • Kevin Shafer
    Kevin Shafer Jan 28, 2009

    lol I'm glad you had one already there and you didn't have to replace it. Good luck!

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1 Answer

I had an emaxx motherboard model MCP61M-iCafe if I insert any video card it gives no display on the monitor.If I remove the Video card it's ok please help me


Assuming the computer is powered off and you confirm the card is properly seated and the video cable (vga, DVI, or HDMI) is snugly plugged in, it's going to be a driver issue. I would do the following
  • plug in the card
  • keep the video cable plugged into the onboard video
  • boot up
  • install the drivers
  • reboot and plug into the new card

Dec 28, 2014 | PC Desktops

6 Answers

Where is the video card located at in the box?


Some machines have the video built into the motherboard.
Best way to tell is look at the Video port on the back of the machine.
(Where the monitor cable plugs in)
If the Video connection point is in within a card slot it is easy to spot what position and where. If the Video connection port is in line with the motherboard. It is built into said motherboard. And yes if you have an available slot open you could upgrade the video should it be built into the motherboard.
Here is a link for slot types
networking ringofsaturn com

Hope this helps.

May 24, 2014 | E-Machines eMachines Desktop PC

1 Answer

I'm getting wavy lines on my monitor. When I go into the menu of the monitor itself there's no lines so I'm thinking it's something with the computer itself. Perhaps the video card is going bad?


That's possible. I've had people send monitors in for service because of lines or distortion, but since the lines don't show up when they print they figure it's the monitor's fault. A new video card fixes that. Or the monitor might be at fault.

Test the monitor with another computer. If you don't have more than one, get a friend to bring over a laptop. Except on Macs, the external monitor connector on laptops is a standard VGA type, so you can plug your monitor in. If there are still lines, you'll know it's time for a new monitor or to see about service.

If you need a new video card, make sure you get one that will fit your motherboard. There are different slot types for video cards (PCI slots in older computers, AGP slots in newer ones, and PCI-E in the latest versions). This page can help you figure out which you have if you don't already know. Once you get a replacement card, all you need to do is plug it in to the appropriate slot. The motherboard will detect the new card and start using it. (I'm assuming you'll be installing a card where there wasn't one before. Most consumer computers have integrated video and that's what you're replacing with a plug-in card. If your computer already has a separate video card, obviously you'll just swap the old one for the new one.) Also - this will sound obvious but it's amazing how often it's overlooked - you need to connect your monitor to the video connector on the new card. People sometimes plug their monitors into the integrated video connector out of habit. On some motherboards the integrated video still works when you plug in a new card, but on others the on-board video is disabled. Then you either have the same bad video, or none at all.

With a new video card, your display may look funny when you start Windows the first time. Until you install the drivers that come with the new card, the color depth and resolution settings may not be right. But with the right drivers installed, your display should be back to normal.

Hope this helps. Thanks for using Fixya!

Nov 30, 2010 | E-Machines eMachines Desktop PC

1 Answer

I have a samsung 973v..the problem is that "there is no display"..what part of the monitor should i check..?


Cause:
  • Monitor failure
  • Video card or onboard video device failure
  • Driver conflict or improper driver installation
  • Power issue
  • Loose device connection

Resolution:
  1. Verify the computer and monitor has power and is actually turned on.
    • Not turned on? Well… turn it on. J
    • No power? – Make sure power connections are in and secure. Reseat them to verify.
    • Make sure their power bar is on. (If they have one.)
    • If the monitor still has no power, try it directly to the wall and another outlet.
    • Still no power on the monitor, RPL if in warranty and is the original monitor or Op sale a new one.
    • If the tower has no power, try step 5. If still no power see No power troubleshooting.
  2. Verify the connections are secure. Reseat them to verify this.
  3. Remove the monitor connection from the tower, check if the monitor self test appears. (If may take a few seconds) If it appears, the monitor is fine. If it doesn’t, bad monitor!
  4. Replace it if in warranty (and is the original monitor) or Op sale a new one!
  5. Does the owner have picture in POST (Power on Self Test) or in the Bios? Do they lose it as soon as Windows loads? (If the computer has no POST or Bios go directly to step 7)
  6. If they lose picture as soon as windows loads, boot to safe mode
    • Check for multiple video adapters, if there are two, try disabling the one the user is not using. (Usually a problem with onboard video overriding a video card).
    • If they are exactly the same try uninstalling one and rebooting. It might be a ghost driver.
    • If the ghost driver reappears after rebooting, try disabling it like it is a device. (Because it might be.)
    • If only one device is listed, uninstall the video driver. Reboot the PC and install the driver off of the driver disk.
  7. If the issue repeats, uninstall the video driver again, get the user into windows normally and Doc-express them the updated driver. Give the SR# and your audix. If this issue happens even with an updated driver, you are looking at service for a potential hardware issue.
  8. Do a hardware reset: Unplug the power from the wall and hold the power button in for 20 seconds. Try and boot. Check for onboard video as well as a video card. If the owner has both, try the onboard video. If it works. Check the device manager and try installing the video card properly. If it is installed properly, try disabling the onboard. Then switch it back to the video card. If the PC does not have both onboard and a video card. Proceed to the next step.
  9. Open the tower and reseat the video card. (Make sure the owner has the power off and unplugged. Also make sure they touch a metal part of the computer to discharge static (IE the metal frame or power supply)
  10. Still no video after reseating the card? It may be the video card or something on the motherboard.
  11. Remove the video card completely and try booting. Does the motherboard beep? If it does, the motherboard is fine and you should replace the video card if in warranty. If out of warranty, op sale a new one. If the motherboard does not beep, it may be a bad motherboard or something attached to it. (Note: Not all motherboards have beep codes, check the source!)
  12. If you are unsure if the video card is actually causing the problem, service may be the best option

Aug 06, 2010 | PC Desktops

2 Answers

Hi I have an HP ECS Motherboard. It has a pci exp.1.0 I tried to install a EVGA 01G-P3-N981-TR GeForce 9800 GT 1GB 256-bit GDDR3 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card, the card is running...


hi,,,

see to it in the BIOS SET up if that card been detect into your motherboard.. the video card must be install through the drivers ..

thanks..

Jan 08, 2010 | PC Desktops

1 Answer

I have bad quality image, distorted


Hello and thank you for using FixYa Top 3 things that could be causing the problem.
  1. The monitor itself is bad
  2. The video cable is bad
  3. Your video card is bad
Try swapping out monitor with a known good one if you have a spare or purchase an new (If this is not the issue most store will allow you to return them, ask your local retailer)
If you are still having the distortion replace the video cable that plugs from your computer to the monitor (If you end up buying a new monitor it will come with a cable)
If you have done this then I would replace your video card. If you are using on board video (Remove your computers side panel, now compare where the video cable plugs in to the inside of your computer. If it the plug is going into the large circuit board then you are using on board video these can't be replaced unless you replace the entire motherboard(large circuit board)
So it would be cheaper to buy a video card If your computer was purchased before 2005 it should have an AGP graphics slot looks like the on in this picture http://attachments.techguy.org/attachments/106708d1179977181/motherboard-agp-slot.jpg
If it was purchased after 2005 then you should have a PCI-e slot http://upload.wikimedia.org/wikipedia/commons/thumb/0/0c/PCI_und_PCIe_Slots.jpg/800px-PCI_und_PCIe_Slots.jpg
You can purchase a video card from your local retailer or online http://www.newegg.com www.tigerdirect.com
Here is a link to a video on installing a video card

http://www.youtube.com/watch?v=5ILrq7lMe-0






Nov 04, 2009 | PC Desktops

1 Answer

Screen has a blue tint - no red


sounds to me either your video card is bad if your computer came with one or if your video card is integrated into the computer then the motherboard is bad.

Basically if you have a video card, it will plug into either a PCI or AGP slot and alot of times they overheat or the fans fail on them. If thats the case you would replace the video card. If you have integrated video on your motheroard meaning you don't have a card and you plug the monitor into the motherboard video connector then the motherboard is bad and would need to be replaced.

Jul 31, 2009 | Gateway GT5220 PC Desktop

1 Answer

Monitor gets scrambled and computer will not respond


bad video card memory. try to change the video card. if it's built-in to the motherboard then it's a shared memory, disable it in the bios and put in a new video card. check if PCI, AGP or PCIexpress type of card. if problem persists, check also the memory card. hope this helps.

May 11, 2009 | PC Desktops

1 Answer

Need to replace video card


It would be the card that your monitor plugs into. If the monitor plugs straight into the motherboard, then all you need to do is add a video card and it should automatically bypass the built in one on the motherboard. Thanks and please take a moment to rate this solution with a fixya rating. :c)

Jan 27, 2009 | Gateway 500XL PC Desktop

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