Question about Canon PowerShot A400 Digital Camera

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My canon A 400 does not save time.

I have 2 canon A400 cameras. They are both 7 years old. They have both stopped, in the past 2 months, saving the date. I'v replaced the 2 batteries with no improvement. What is wrong? Stanley Quinn

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  • Canon Master
  • 102,366 Answers

When you say "the 2 batteries" are you including the date battery? See the "Replacing the Date Battery" section beginning on page 120 of this manual.

Posted on Jan 22, 2013

  • 2 more comments 
  • quinn166
    quinn166 Jan 22, 2013

    Thank you but no, the reply didn't help. Sorry, I did not phrase the question well. I meant that I had replaced the 2 date batteries for the 2 cameras. I used the Camera user guide to help me. Both cameras lost ability to save the date/ time at about the same time after 7 years of service. Now I have replaced the date time batteries with no improvement. The cameras work well otherwise. Stanley Quinn

  • kakima Jan 22, 2013

    The fact that everything else works leads me to believe nothing's actually broken. Try cleaning the contacts inside the battery compartment. Put the battery back in, along with a good set of AAs. Set the date and time. Turn the camera off and let it sit for an hour or so. When you turn it back on, what date/time does it show? The three most likely outcomes are 1) the correct date/time 2) the date/time you set it to 3) the factory default.

  • quinn166
    quinn166 Jan 22, 2013

    Thanks for your help, I found the problem; I had put the new batteries in upside down. So everything now works ticketeeboo.

  • kakima Jan 22, 2013

    Hmmm. I didn't want to insult you by suggesting you check that. Glad to hear you're up and running again.

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  • Contributor
  • 3 Answers

You need to replace the internal battery which is located in the battery compartment and it is a CR 1220 battery, by putting a new one in this will resolve your problem

Posted on Mar 20, 2014

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Posted on Jan 02, 2017

old marine
  • 1927 Answers

SOURCE: Clock always reset to default upon power up

Either the replacement battery was dead or the camera needs to be serviced. If the date/time needs to be reset every time the camera powers up, the camera is not receiving the power it needs from the date battery.

Posted on May 08, 2008

  • 421 Answers

SOURCE: Date/TIme Screen ALWAYS appears when camera turned on.

You need to replace the lithium date/time battery. It is a CR1220 coin cell and it's replacement can be done using the instructions on page 109 of the advanced guide. If you don't have a copy you can get one here:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=221&modelid=14905#DownloadDetailAct

Hope this helps, if it does please rate my solution.

Posted on Nov 16, 2008

old marine
  • 1927 Answers

SOURCE: Powershot A700 camera won't save the date and time

The date battery needs to be replaced. It is a CR1220 "button" battery. Instructions for replacing it are on page 117 of the Advanced Camera User Guide, which can be viewed/downloaded here.

Posted on Feb 23, 2009

  • 6 Answers

SOURCE: Error 99 message keeps popping up

Instead of taking battery out, open and close battery department to reset camera.

Sounds like you have a major fault, you should raise this with Canon and prob send for repair

Posted on Jul 16, 2009

t00nz
  • 4738 Answers

SOURCE: will not save date

Time to change out the CR1220 battery that keeps the camera's time. It's located under the rubber flap on the left side of the camera (with the A/V and power inputs plugs). Just pry out its slide door with your fingernail, and take the little battery to your local drug store. It runs about $3 to $4 for a replacement.

Posted on Apr 26, 2010

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